- HEP Plumbing
- Whole-house Carbon Filter

Whole-house Carbon Filter
Whole-house Carbon Filter | Water Purification | Plumbing | Pelham
Imagine turning on any tap in your Pelham home and being greeted by water that tastes as fresh as it feels. HEP’s whole-house carbon filter plumbing captures chlorine, sediment, and unpleasant odors right at the point of entry, so every shower, dishwasher cycle, and glass you pour is infused with crisp, clean confidence. Our certified technicians size and install each system to match Pelham’s unique municipal and well-water profiles, ensuring trouble-free performance and a noticeable difference you can see, smell, and savor.
This advanced water purification solution doesn’t just pamper your taste buds—it safeguards your pipes, fixtures, and appliances from abrasive contaminants, helping you save on repairs and energy bills. With HEP’s local expertise, transparent pricing, and lifetime service support, upgrading your whole home has never been easier; call today and feel the purity flow from room to room.
FAQs
How does a whole-house carbon filter work and what contaminants does it remove?
A whole-house carbon system routes all incoming water through a large bed of activated carbon. The carbon’s extensive pore structure adsorbs chemicals as the water passes over it. This process is very effective at removing chlorine, chloramine, unpleasant tastes and odors, many pesticides and herbicides, VOCs (volatile organic compounds), and disinfection by-products such as THMs. It can also significantly reduce lead, PFAS and other emerging contaminants when the correct catalytic carbon or additional media are used.
Why is a whole-house carbon filtration system particularly useful for homes in Pelham?
Pelham homes receive water that is treated with chlorine or chloramine for disinfection. While safe to drink, these chemicals create taste, odor and potential health concerns (e.g., disinfection by-products). Local customers also report seasonal musty smells and occasional spikes in organic material from the upstream reservoirs. A whole-house carbon filter eliminates those issues at the point of entry, so every tap—including showers, ice makers and washing machines—delivers cleaner, better-tasting water and reduces skin and respiratory irritation caused by chlorine vapor.
Will installing a whole-house carbon filter reduce my water pressure or flow rate?
Properly sized equipment has little to no noticeable effect on pressure. Our standard unit for a typical 3-bathroom Pelham home uses a 1.5-cu-ft carbon bed in a 10" × 54" tank with a 1-in. control valve. That design supports up to 12 gallons per minute—well above the peak demand of most residences. If you have a larger home or irrigation system, we size the tank and piping to maintain full flow. Annual backwashing keeps the media bed free of sediment, which also preserves flow rates.
How often does the carbon media need to be replaced or serviced?
Carbon does not "wear out" but its pores eventually fill with contaminants. In Pelham, municipal water contains about 2–3 ppm of combined chlorine. At that level, a 1.5-cu-ft tank treats roughly 600,000 gallons—usually 3 to 5 years for a family of four—before replacement is recommended. The system performs an automatic backwash every 7–10 days to remove sediment and re-classify the bed. We include a yearly inspection and water test to confirm performance; when breakthrough is detected, we exchange the carbon media on-site.
Can the carbon filter be combined with other water treatment equipment?
Yes. Carbon filters are often the first stage in a multi-system approach. They pair well with water softeners to control hardness, reverse-osmosis units for drinking water polishing, and UV or AOP (advanced oxidation) systems for additional disinfection. Installing the carbon unit first protects downstream equipment from chlorine damage and organic fouling. Our technicians evaluate your specific water chemistry and household goals to recommend the right sequence and by-pass valves for easy maintenance.
What is the installation process and how long does it take?
A standard installation takes about 3–4 hours. We locate the filter near the main water entry point—usually in the basement or garage—so all cold and hot water lines are treated. The plumber cuts into the main, installs an isolation by-pass manifold, connects the tank with flexible stainless or PEX lines, and runs a ½-in. drain line for backwash water. The control valve is programmed for Pelham’s water conditions, the system is disinfected, and we perform a final pressure/leak test. You can use your water immediately after installation.