- HEP Plumbing
- Sewage Backups

Sewage Backups
Sewage Backups | Emergency Plumbing | Plumbing | Pelham
When raw sewage creeps back up your drains, every second counts. HEP’s licensed technicians are stationed right here in Pelham, ready 24/7 to tackle burst pipes, clogged mains, and flooded basements before they become health hazards. We arrive fast with powerful jetting equipment, video inspection gear, and the expertise to stop backups at the source—so your home smells like home again, not a sewer line.
From the first anxious call to the final disinfecting wipe-down, you’ll feel the difference a neighborly crew makes. Transparent estimates, no overtime surprises, and a workmanship guarantee turn a nightmare into a solved problem, all under the umbrella of true emergency plumbing care. When the mess is urgent and the stakes are high, Pelham turns to HEP—because relief shouldn’t have to wait.
FAQs
What are the most common warning signs of a sewage backup in Pelham homes?
Typical indicators include multiple drains backing up at once, foul odors coming from floor drains or toilets, gurgling sounds when you run water or flush, water pooling around basement floor drains, and wastewater flowing back into tubs or showers. If you notice any of these issues, call for emergency service right away to avoid health risks and property damage.
What should I do immediately after discovering a sewage backup?
First, stop using all water fixtures to prevent additional wastewater from entering the system. Shut off electricity to affected areas if it is safe to do so, keep children and pets away, and avoid contact with the contaminated water. Do not attempt to clear the blockage with store-bought drain cleaners. Instead, call our 24/7 emergency plumbing team in Pelham. While waiting, open windows for ventilation and document the damage for insurance purposes.
Why do sewage backups occur in Pelham?
Backups can be caused by clogged or collapsed sewer lines, tree-root intrusion, grease buildup, flushing inappropriate items, heavy rainfall overwhelming municipal lines, or outdated pipes in older Pelham neighborhoods. Regular maintenance and camera inspections help spot these problems early, reducing the likelihood of an emergency.
Is a sewage backup really an emergency, and how fast can you arrive?
Yes. Sewage contains harmful bacteria and viruses, and the longer it remains, the more extensive—and expensive—the cleanup becomes. Our Pelham-based plumbers are on call 24/7/365 and can typically be at your door within 60 minutes. We arrive with specialized extraction pumps, protective gear, and hydro-jetting equipment to restore safe conditions quickly.
How do professionals clear and repair a sewage backup?
Our technicians begin with a camera inspection to locate the blockage or pipe damage. We then use high-pressure hydro-jetting or mechanical augers to remove debris and roots. If the pipe is broken or collapsed, trenchless repair or pipe replacement may be required. After clearing the line, we disinfect affected areas, set up drying equipment, and perform post-repair tests to confirm proper flow.
What steps can I take to prevent future sewage backups?
Schedule annual sewer camera inspections, never flush wipes, diapers, or feminine products, and dispose of grease in the trash instead of the drain. Install a backwater valve to stop city line surges from entering your home, and consider routine hydro-jetting to keep pipes clear. If you have large trees near your lateral line, root-control treatments can prevent intrusion.