Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Pelham
When a pipe bursts in your Pelham home or business, seconds matter. HEP’s seasoned technicians arrive fast, armed with advanced leak-detection gear and stocked trucks so repairs begin the moment we step through your door. We locate the rupture, isolate the water, and restore flow with durable materials that stand up to Tennessee’s temperature swings—letting you get back to normal without the mess and stress.
Our 24/7 emergency plumbing response is backed by transparent, upfront pricing and the neighborly service you expect from a local team that’s been protecting Pelham properties for years. From soaked ceilings to flooded crawl spaces, trust HEP to handle the chaos, clean up thoroughly, and leave your pipes stronger than before—any time, day or night.
FAQs
What should I do first when a pipe bursts in my Pelham home?
Immediately shut off the main water valve—usually found near the water meter or where the main line enters your house—to stop the flow of water and minimize flooding. Next, turn off electricity in the affected area if water is near outlets or appliances. Once those two safety steps are completed, call our 24/7 emergency plumbing line. While you wait for us to arrive, open faucets to drain any remaining water in the lines and place buckets or towels to catch drips.
Can your Pelham emergency plumbers come out after hours or on holidays?
Yes. Our emergency team is on-call 24 hours a day, 365 days a year—including nights, weekends, and major holidays. Burst pipes can’t wait, so we maintain a rotating on-call staff and fully stocked service vehicles, ensuring you get professional help whenever you need it.
How quickly can you arrive for a burst pipe emergency in Pelham?
Because we’re based right here in Pelham and keep technicians strategically stationed throughout Westchester County, our average response time is 30–60 minutes. During extreme weather or high-volume events we’ll give you a realistic ETA when you call and keep you updated by text or phone as the technician is en route.
Will my homeowner’s insurance cover the cost of repairing a burst pipe?
Most standard policies cover sudden and accidental water damage from burst pipes, including the cost to access the pipe, repair it, and remediate resulting water damage. They usually do NOT cover the pipe if the break was due to long-term neglect (e.g., failing to heat the home). We provide detailed written invoices and photos to help you file a claim, and we can speak directly with your adjuster if needed.
How do you locate and repair a hidden burst pipe without tearing up my walls?
Our technicians use non-invasive leak-detection tools such as acoustic listening devices, infrared cameras, and moisture meters to pinpoint the rupture. Once located, we make the smallest possible access opening, repair or replace the damaged section with high-quality copper or PEX piping, and then pressure-test the line before closing up the wall. We can also recommend trusted drywall and painting pros if you prefer a turnkey restoration.
How can I prevent pipes from bursting again, especially during Pelham’s cold winters?
• Insulate exposed supply lines in unheated spaces (attics, crawlspaces, garages) with foam sleeves or heat tape. • Keep indoor temperatures at 55 °F or higher, even when you’re away. • On nights below freezing, open cabinet doors under sinks and let a trickle of warm water run. • Schedule an annual plumbing inspection; we’ll check for corrosion, weak joints, and proper insulation. • If you travel, shut off the main water valve and drain the system, or install a smart leak-detection device that alerts your phone at the first sign of trouble.