- HEP Plumbing
- High-efficiency Model

High-efficiency Model
High-efficiency Model | Toilet Upgrades and Replacements | Plumbing | Palmer
Imagine a bathroom where every flush is whisper-quiet, eco-friendly, and powerful enough to banish clogs for good—that’s what HEP brings to homes and businesses across Palmer. Our certified plumbers specialize in high-efficiency fixtures that can cut water use by up to 60 %, helping you lower utility bills and shrink your environmental footprint without sacrificing performance. From sleek, comfort-height designs to touch-free flushing technology, we stock the latest models and install them with precision, respect for your space, and a commitment to spotless cleanup.
Whether you’re remodeling, replacing a troublesome old unit, or simply chasing those valuable Mat-Su Borough water rebates, our team makes the process effortless. We handle sizing, haul-away, and all permitting so you can enjoy your new throne the same day we arrive. Ready for the smartest move you can make in the smallest room? Contact HEP for expert toilet upgrades and replacements and feel the difference every time you flush.
FAQs
What is a high-efficiency toilet (HET) and how does it differ from a standard model?
A high-efficiency toilet is any fixture that uses 1.28 gallons per flush (gpf) or less while still meeting the performance criteria set by the EPA’s WaterSense program. Older toilets can consume 3.5–7 gpf, and even current code-minimum units use 1.6 gpf. HETs achieve the same—or better—waste removal through redesigned bowls, larger trapways, dual-flush valves, or pressure-assisted technology, cutting water use by at least 20 % per flush.
How much water and money can I save by upgrading to an HET in Palmer?
For a four-person household, replacing a 3.5 gpf toilet with a 1.28 gpf model reduces water use by about 20,000 gallons per year; swapping out a 1.6 gpf unit saves roughly 4,000 gallons. With Palmer’s combined water and sewer rate of about $9.80 per 1,000 gallons, that equals $40–$200 in annual savings, allowing most families to recover the cost of the new toilet and installation within two to four years.
Are there local rebates or incentives in Palmer for installing high-efficiency toilets?
Yes. The Matanuska-Susitna Borough periodically teams up with local utilities to offer $50–$100 bill credits for replacing 3.5 gpf or larger toilets with WaterSense-certified models. The Alaska Housing Finance Corporation’s Home Energy Rebate Program also counts HET upgrades toward your energy score, and certain federal tax credits apply to WaterSense fixtures. We verify current incentives at the time of your estimate and provide all the documentation you need for reimbursement.
Can a high-efficiency toilet be installed in my existing bathroom without major remodeling?
In most cases, absolutely. High-efficiency toilets are produced for the standard 12-inch rough-in found in most Palmer homes, and 10- or 14-inch models exist for less common layouts. The water supply line, shut-off valve, flooring, and venting usually remain untouched, so no tile, drywall, or structural work is required. During our site visit we measure your rough-in, confirm clearances, and recommend models that fit your space and height preferences.
How long does a typical toilet replacement appointment take and what should I expect?
A standard upgrade takes about two to three hours. Our licensed plumber shuts off the water, drains and removes the old toilet, inspects the flange and shut-off valve, installs a new wax or neoprene seal, sets and levels the high-efficiency unit, connects the supply line, and runs multiple test flushes. We haul away the old fixture for responsible disposal and clean the work area, so your bathroom is back in service the same day.
What maintenance do high-efficiency toilets require to keep them performing well?
Maintenance is straightforward: (1) Clean with mild, non-abrasive products to protect the glazing. (2) Avoid in-tank chlorine tablets, which can degrade seals and gaskets. (3) Inspect the flapper or canister valve once or twice a year and replace it if it becomes brittle. (4) Keep the rim holes clear of mineral buildup using a soft brush. If you experience weak flushing, continuous running, or pooling water, call us promptly—minor adjustments or inexpensive parts usually restore full performance.