- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Tankless Water Heater Install | Plumbing | Palmer
Imagine stepping into your Palmer home and turning on the tap to an endless stream of perfectly heated water—without waiting, worrying about a bulky tank, or dreading a surprise on your utility bill. HEP’s licensed plumbers make that everyday luxury possible with transparent, up-front pricing and expert tankless water heater install service. We size the system to your household’s exact needs, remove the old unit, handle all gas, electric, and venting connections, then haul away debris so the only thing left behind is comfort and peace of mind.
Locally owned and rooted in Palmer for decades, HEP backs every installation with iron-clad warranties and a satisfaction guarantee. Our technicians arrive when promised, protect your floors with drop cloths, and explain how to adjust temperature settings for maximum efficiency. Ready to enjoy hot water on demand and lower energy costs? Call or click today, and discover why your neighbors trust HEP for their tankless water heater install.
FAQs
What does “up-front pricing” mean for my tankless water heater installation in Palmer?
Up-front pricing means you will know the exact cost of your tankless water heater, materials, labor, permits, and disposal fees before any work begins. After our technician evaluates your home’s gas, electric, and venting requirements, you receive a written quote that will not change unless you authorize additional work. There are no hidden trip charges, overtime fees, or surprise add-ons—just one transparent price you can approve or decline on the spot.
How much does a typical tankless water heater installation cost in Palmer?
Most residential jobs in the Palmer area fall between $3,000 and $5,500, depending on the unit’s capacity (GPM rating), fuel type (natural gas, propane, or electric), venting complexity, and whether upgrades such as gas line upsizing or electrical circuits are needed. Your exact quote is based on a free in-home assessment, so you never pay more than the price we put in writing. We also apply available manufacturer promotions and local utility rebates to keep your out-of-pocket cost as low as possible.
How long will the installation take, and will my water be shut off all day?
A standard replacement of a tank-type heater with a new tankless unit usually takes 4–6 hours. During that time we will briefly shut off water and gas/electric power, typically for 1–2 hours. We coordinate with you so any outage happens at the least disruptive time. For more complex jobs requiring venting through the roof or gas line upgrades, installation can extend to a full day, but we will inform you in advance and keep at least one bathroom operational whenever feasible.
Are there rebates or incentives for installing a tankless water heater in Palmer or elsewhere in Alaska?
Yes. Depending on availability, residents served by Enstar Natural Gas or Matanuska Electric Association may qualify for efficiency rebates of $200–$400 on ENERGY STAR–rated gas units. The federal Inflation Reduction Act currently offers up to a $600 tax credit for high-efficiency water heaters installed in 2023-2024. We handle the paperwork, provide model certification numbers, and supply completed rebate forms so you can claim every dollar you’re entitled to.
How do I know what size tankless water heater I need?
Proper sizing is based on two factors: (1) your household’s peak hot-water demand in gallons per minute (GPM) and (2) the required temperature rise (the difference between Palmer’s average incoming water temperature—around 40 °F—and your desired 120 °F setpoint). During our assessment we total the GPM of simultaneous fixtures (showers, dishwasher, washing machine, etc.) and select a unit that can deliver that flow at a 80 °F rise. For many three- to four-bath homes in Palmer, a 9–11 GPM gas unit is appropriate, but we always perform the calculation to guarantee endless hot water without overspending on capacity you don’t need.
What maintenance does a tankless unit require and can you service it after installation?
Tankless water heaters should be flushed and descaled once a year in Palmer’s mineral-rich water to prevent scale buildup on the heat exchanger. We include a complimentary first-year service and offer low-cost annual maintenance plans that cover descaling, filter cleaning, and a full safety inspection. Units we install carry manufacturer warranties of 10–15 years on the heat exchanger and 5 years on parts, and our workmanship is guaranteed for life. Should you ever need repairs, we stock most common parts locally and provide 24/7 emergency service.