- HEP Plumbing
- Tankless Units

Tankless Units
Tankless Units | Tankless Water Heater Install | Plumbing | Palmer
Enjoy endless hot water and lower utility bills with HEP’s cutting-edge tankless units, professionally fitted for homes and businesses across Palmer. Our certified plumbers size each system to your family’s demands, route venting with precision, and leave every workspace spotless—so all you notice is the instant, on-demand comfort.
From the first consultation to the final test-fire, we make a seamless tankless water heater install feel effortless. Expect upfront pricing, same-day service options, and 24/7 support backed by HEP’s satisfaction guarantee. Ready to reclaim space, save energy, and never run out of hot water again? Give our Palmer team a call today and let’s get your new tankless heater flowing.
FAQs
What size tankless water heater do I need for my Palmer home?
Sizing is based on the total gallons-per-minute (GPM) flow you expect to use at one time and the temperature rise needed to bring Palmer’s incoming water (typically 35–40 °F in winter) up to a comfortable 120 °F. Most households end up with units rated between 7 GPM (one shower + one appliance) and 11 GPM (two showers, laundry, and dishwasher). During an in-home consultation we add up your fixture flow rates, factor in seasonal groundwater temperature, and recommend a model that won’t lose pressure or give you lukewarm water.
How does Palmer’s cold climate affect tankless water heater performance?
Because incoming water can be nearly freezing, the heater has to work harder to raise the temperature, which lowers its advertised GPM output. For example, a unit rated at 9 GPM with a 45 °F rise will deliver about 6 GPM when the rise is 80-85 °F in January. We offset this by selecting higher-BTU gas models, installing electric units with booster elements, or recommending parallel units for large families. We also add freeze-protection kits and place piping inside conditioned space to prevent winter damage.
Are tankless units compatible with the well water and mineral content common in the Mat-Su Valley?
Yes, but hard water shortens exchanger life if not treated. We test your water on site; if hardness is above 7 grains per gallon, we’ll install a sediment filter and scale-reduction system or softener ahead of the heater. Most manufacturers require this for warranty, and it keeps the heat exchanger efficient, reduces maintenance, and protects your fixtures from lime scale.
Will I need to upgrade my gas line or electric service for a tankless installation?
Possibly. High-output gas units draw 150–199 k BTU, which often requires upsizing existing ½-inch gas lines to ¾ or 1 inch. Electric models need 120–150 amp service with multiple 40-50 amp breakers. During our estimate we measure line length, meter capacity, and panel load. If upgrades are needed, we coordinate with the local utility and provide a fixed quote for piping, regulators, venting, wiring, and permitting per Palmer building code.
How much can I expect to save on energy bills by switching to a tankless water heater?
Compared with a standard 50-gallon gas tank, ENERGY STAR® tankless units use 20–35 % less fuel because they heat water only when you open a tap. In Palmer that usually translates to $80–$150 in annual natural-gas savings, or $150–$250 for propane users. You’ll also gain unlimited hot water and reclaim about 12 ft² of floor space. Electric tankless models avoid standby losses but may increase monthly kWh costs; we help you run the numbers before you decide.
What maintenance is required and do you offer service plans?
Manufacturers recommend flushing the heat exchanger with a vinegar or citric-acid solution once a year (twice if you have hard water) to remove scale. The inlet screen should be cleaned every 6 months, and the combustion air/vent inspected for debris. Our Palmer Protect Plan includes annual descaling, water-quality check, gas pressure test, and firmware updates. Members get priority scheduling and 10 % off any repairs, keeping the warranty valid and the unit running at peak efficiency.