- HEP Plumbing
- Endless Hot Water

Endless Hot Water
Endless Hot Water | Tankless Water Heater Install | Plumbing | Palmer
Imagine stepping into a shower on a brisk Palmer morning and feeling perfectly tempered water that never sputters or cools. HEP’s expert plumbers make that daily luxury possible with a seamless tankless water heater install, replacing bulky tanks with compact, high-efficiency units engineered to deliver endless hot water the instant you turn the tap. Because the water is heated only when you need it, you’ll enjoy lower utility bills, extra storage space, and the comforting knowledge that your system is built to last through Alaska’s toughest winters.
From the first call to the final pressure test, our local, licensed crew handles every detail—gas lines, venting, permits, and clean-up—so you can relax and look forward to years of reliable performance. Ready to ditch the tank, save energy, and never run out of hot water again? Reach out to HEP today and discover why Palmer homeowners count on us for prompt service, transparent pricing, and results that keep the comfort flowing.
FAQs
What are the main advantages of installing a tankless water heater in Palmer’s cold climate?
Tankless units heat water on demand, so you never run out of hot water and you avoid the standby heat losses of a storage tank. In Palmer, where groundwater temperatures are low, a properly sized gas or propane tankless heater can be 25–40 % more energy-efficient than a conventional tank. You also reclaim floor space, gain equipment that lasts 20+ years, and reduce the risk of catastrophic tank leaks. Modern models include built-in freeze protection rated to –30 °F, making them reliable even during Mat-Su Valley cold snaps.
Can a tankless system really supply “endless” hot water for my entire household?
Yes, provided the unit’s flow-rate capacity matches your peak demand. A single properly sized tankless heater will continue heating water as long as water flows through it, so you can take back-to-back showers or run a dishwasher right after laundry. The key is matching the heater’s gallons per minute (GPM) rating to the number of fixtures you expect to use simultaneously—e.g., 2 showers + a sink might require 6–8 GPM at a 70 °F rise, typical for Palmer’s 40 °F inlet water. During our in-home consultation, we calculate that demand so you get true “endless” hot water without pressure or temperature drops.
How do you determine the correct size and fuel type for my Palmer home?
We start by measuring your incoming water temperature (usually 35–45 °F), then list the fixtures you might operate at once and their individual flow rates. From there we calculate the temperature rise and total GPM required. Gas and propane models are most common because they deliver higher flow rates (up to 11 GPM) and operate efficiently in colder climates. If natural gas isn’t available, we size a propane unit and confirm that your supply line, regulator, and venting meet manufacturer specs. For electric tankless heaters we verify that your panel has enough amperage; most Palmer homes would need a 200-amp service for whole-house electric units.
What is involved in the installation process and how long will it take?
A standard replacement takes one working day. We: 1. Drain and remove your old tank. 2. Install mounting brackets for the compact tankless unit. 3. Upgrade or run new gas/propane piping or dedicated electrical circuits. 4. Add category-III/IV stainless venting through an exterior wall or roof. 5. Re-pipe cold/hot lines with isolation valves and a flush port for maintenance. 6. Install a condensate drain and exterior termination if required. 7. Pull municipal permits and schedule final inspection. After setup we test flow, set temperature limits, and show you how to operate the digital controller. More complex jobs (relocating the heater or upsizing the gas line) may take 1½–2 days.
Are there rebates or tax incentives for upgrading to a tankless water heater in Palmer?
Yes. Customers served by Matanuska Electric Association can qualify for efficiency rebates of $200–$300 on ENERGY STAR®–rated gas or propane tankless units. Alaska Housing’s Energy Rebate Program may reimburse additional costs if you’re completing a whole-home energy upgrade. Federally, the 2023–2032 Residential Clean Energy Credit (IRC 25C) covers 30 % of the project cost, up to $600, for qualifying high-efficiency models. We supply the AHRI certificate and itemized invoice so you can easily claim these incentives.
What maintenance does a tankless heater require and who should perform it?
Unlike storage tanks, tankless units don’t rust from the inside out, but they do need yearly service to maintain efficiency and warranty coverage. The essentials are: • Descaling/flush: Circulate a vinegar or citric-acid solution through the heat exchanger to remove mineral buildup (Palmer has moderate hardness water). • Cleaning the inlet filter and inspecting the combustion chamber and vent. • Checking freeze-protection sensors and condensate neutralizer. A handy homeowner can perform the flush using the built-in isolation valves, but we recommend a professional annual service so gas pressures and combustion are verified. We offer discounted maintenance plans and priority winter service for all our installation customers.