Background-checked Technicians
Background-checked Technicians | Tankless Water Heater Install | Plumbing | Palmer
Palmer homeowners who want endless hot water without the bulky tank trust HEP’s fully background-checked technicians to get the job done right. We combine small-town courtesy with big-city expertise, arriving on schedule, protecting your home with drop cloths, and explaining every step before we start. From sizing the perfect unit for your family’s needs to hauling away the old tank, our pros handle the entire tankless water heater install with precision and care.
Because you’re investing in comfort that should last for decades, we only use top-rated equipment, back it with iron-clad warranties, and stand by 24/7 in case you ever need us. Enjoy lower utility bills, unlimited hot water, and the peace of mind that comes from knowing the best team in Palmer is on call whenever you say, “Happy You’ll Be or the Service Is Free!”
FAQs
What are the main benefits of switching to a tankless water heater in Palmer?
A properly sized tankless unit heats water only when you open a tap, eliminating standby losses and cutting energy use by 25–40 % compared with a storage tank. You also gain endless hot water, a compact wall-mounted design that frees up floor space, and a service life that averages 20 years—roughly twice that of a conventional tank. In Palmer’s cold climate, our models feature built-in freeze protection so you never have to worry about the unit in winter.
How long will a tankless water heater installation take with your background-checked technicians?
Most standard change-outs are completed in one day. Our team arrives with all the necessary parts, pulls the local permits, protects your home with drop cloths, removes the old tank, installs the new venting and gas, propane, or electrical connections, tests for leaks, and cleans the workspace. Complex jobs that require service-panel upgrades or extended vent runs can take an additional half-day, but we will give you a precise timeline before work begins.
Will I need to upgrade my gas line or electrical service for a tankless unit?
Possibly. Gas-fired tankless heaters require ¾-inch gas lines and up to 199,000 BTU input, while electric models typically need a 240-V supply and 120–150 A of dedicated breakers. During our free in-home assessment, a licensed plumber/electrician verifies your existing capacity and explains any code-required upgrades. We handle all modifications in-house, so you won’t need to coordinate multiple contractors.
How do you determine the right-sized tankless water heater for my household?
We calculate peak simultaneous demand by adding the flow rates of fixtures you’re likely to use at once—showers, dishwasher, washing machine, etc.—then adjust for Palmer’s incoming water temperature (about 40 °F in winter). That tells us the gallons-per-minute (GPM) output your unit must deliver at a 70–80 °F temperature rise. We present at least two properly sized options so you can choose based on efficiency, features, and budget.
What maintenance does a tankless water heater need in Palmer, and do you offer service plans?
Hard-water minerals and local sediment can build up inside the heat exchanger. Manufacturers recommend an annual flush with a vinegar solution or pump kit to maintain efficiency and protect the warranty. Our membership plan includes this descaling, a full system inspection, and priority scheduling. We also winter-check the freeze-protection circuits and clean the inlet filter so you enjoy trouble-free performance year-round.
Are there any rebates or warranties available when I install a tankless system with you?
Yes. Many Palmer residents qualify for Matanuska Electric Association or state energy-efficiency rebates—usually $200–$500 —when upgrading to a qualifying ENERGY STAR® tankless model. We complete all paperwork to help you secure the incentive. Each heater carries a manufacturer warranty of 12–15 years on the heat exchanger and 5 years on parts, and we back our workmanship with a 100 % satisfaction guarantee and a 1-year labor warranty. Because every member of our team is background-checked, licensed, and insured, your warranty coverage is protected from day one.