- HEP Plumbing
- Slab Leaks

Slab Leaks
Slab Leaks | Emergency Plumbing | Plumbing | Palmer
When a hidden slab leak threatens to flood your Palmer home, every second counts. HEP’s licensed specialists arrive fast with state-of-the-art leak-detection gear, pinpointing the source without tearing up your floors, then performing precision repairs that stop water damage in its tracks. From rerouting lines to epoxy lining, we tailor solutions that restore your foundation’s integrity while keeping disruption to an absolute minimum. All work is backed by transparent pricing and the famously friendly HEP guarantee.
Day or night, our dispatch line connects you directly to a live local expert ready to mobilize for true emergency plumbing. Whether you wake to the sound of water rushing under concrete or notice an unexplained spike in your water bill, rely on HEP to protect your property with rapid response, meticulous craftsmanship, and the neighborly care Palmer families have trusted for decades.
FAQs
What is a slab leak and why is it an emergency for homes and businesses in Palmer?
A slab leak occurs when a water line running beneath your concrete foundation breaks, corrodes, or otherwise fails. Because the pipe is buried, the water has nowhere to go except up into the slab and surrounding soil, leading to structural damage, mold growth, wasted water, and skyrocketing utility bills. In Palmer’s freeze-thaw climate, untreated slab leaks can undermine foundations quickly, so they are treated as plumbing emergencies.
What warning signs should I watch for that indicate a possible slab leak?
Common red flags include: unexplained spikes in your water bill; the sound of running water when fixtures are off; warm or damp spots on floors; cracks forming in walls, flooring, or the foundation; mildew or musty odors; and reduced water pressure. If you notice any combination of these in your Palmer property, call an emergency plumber right away.
How do professional plumbers in Palmer locate a slab leak without tearing up my entire floor?
We use non-invasive electronic leak detection equipment, acoustic listening devices, thermal imaging, and pressure testing to pinpoint the leak’s exact location. These technologies let us isolate the problem area so we only open a small section of the slab or reroute a line, saving you time, mess, and money.
What repair options are available once the leak is found?
Depending on the pipe material, location, and extent of damage, we may: (1) spot-repair the failed pipe section through a small access hole; (2) epoxy line the pipe internally to seal pinhole leaks; or (3) bypass the damaged line entirely by rerouting new piping through walls or the attic. Your plumber will explain the pros, cons, costs, and expected lifespan of each option so you can make an informed decision.
Will my homeowner’s insurance cover slab leak detection and repair costs?
Coverage varies by policy. Most insurers in Alaska cover the resulting water damage (e.g., ruined flooring), but not the plumbing repair itself. Some policies have specific endorsements for slab leaks. We recommend calling your agent; we can also supply detailed reports, photos, and itemized invoices to support your claim.
How quickly can your Palmer emergency plumbing team respond, and what should I do until you arrive?
We provide 24/7 emergency service in Palmer and can typically arrive within an hour. While you wait, shut off your main water valve to limit damage, turn off your water heater, and unplug any electrical devices near wet areas. Avoid walking on water-damaged flooring, and if safe, snap photos for insurance documentation.