- HEP Plumbing
- Overflowing Toilets

Overflowing Toilets
Overflowing Toilets | Emergency Plumbing | Plumbing | Palmer
When an overflowing toilet starts turning your Palmer home into a wading pool, HEP’s seasoned team springs into action. We answer the phone 24/7, arrive fast with fully stocked vans, and zero in on the blockage, broken seal, or faulty fill valve that’s causing the chaos. Our licensed pros respect your space—boot covers on, tarps down, and clear explanations every step of the way—so you can breathe easy even while the water’s rising.
From rapid water-shutoff and thorough clean-up to lasting repairs that keep clogs from coming back, we treat every call as true emergency plumbing. Count on transparent pricing, workmanship guarantees, and the friendly service you’d expect from a local crew that knows Palmer’s homes inside and out. One call, and your bathroom is back to normal before the coffee gets cold.
FAQs
What should I do first when my toilet starts overflowing?
Immediately remove the tank lid and push down the flapper valve to stop additional water from entering the bowl. Next, shut off the toilet’s angle-stop valve (the silver handle located on the wall behind the toilet) by turning it clockwise. If you cannot find or reach the valve, open the tank and lift the float arm or cup to halt water flow. These quick actions minimize spillage while you call our Palmer emergency plumbing team.
Can I turn off the main water supply to stop an overflowing toilet?
Yes. If the toilet’s individual shut-off valve is stuck or broken, go to your home’s main shut-off—usually in the basement, crawl space, or near the meter outside—and turn it clockwise until it stops. This will cut water to every fixture, ending the overflow. Once the flow is under control, call us. Our plumbers can repair or replace the faulty angle-stop, clear the blockage, and restore service without leaving you without water for long.
How quickly can your Palmer emergency plumbers arrive?
We have technicians on call 24/7 in Palmer and the surrounding Matanuska-Susitna Borough. During most emergencies, we arrive within 60 minutes—often sooner—depending on road conditions and current demand. Our dispatchers track real-time GPS locations of our service vehicles to route the nearest plumber to you immediately after your call.
What causes a toilet to overflow and how do you fix it?
The most common causes are: • A blockage in the trapway or drain line (too much paper, foreign objects, or buildup). • A malfunctioning fill valve or float that allows the tank to overfill. • A clog in the main sewer line, causing wastewater to back up. Our plumbers diagnose by using augers, drain cameras, and water-level tests. We clear local clogs with a closet auger or high-pressure water jetting, repair or replace fill valves and floats, and, if needed, snake or hydro-jet the main line. We then test multiple flushes to ensure free flow before we leave.
Will an overflowing toilet damage my home and what cleanup steps are needed?
Yes. Toilet water—especially if contaminated with waste—can soak drywall, flooring, and framing, leading to mold growth and structural damage if not addressed quickly. After shutting off the water and stopping the overflow, soak up any standing water with towels or a wet/dry vacuum. Disinfect hard surfaces with a bleach-based cleaner and wash any fabrics in hot water. If water has penetrated walls or floors, contact a water-damage restoration service. Our team can recommend trusted local partners and coordinate mitigation while we repair the plumbing problem.
How much does emergency toilet overflow service cost in Palmer?
Costs vary by severity and time of day, but most emergency toilet overflow calls in Palmer range from $175–$350 for simple augering and valve repairs. Complex jobs, such as main-line hydro-jetting or after-hours service, can run $400–$700 or more. We provide upfront, flat-rate pricing after an on-site assessment, so you’ll know the exact cost before any work begins. We waive our diagnostic fee when you authorize the repair during the same visit, and we offer financing options for larger projects.