Licensed Techs
Licensed Techs | Drain Opening | Plumbing | Palmer
When a slow sink or backed-up shower threatens to ruin your day in Palmer, the specialists at HEP are only a call away. Our licensed, bonded, and thoroughly local plumbing technicians arrive fast, diagnose faster, and have the state-of-the-art tools to clear even the most stubborn blockages without damaging your pipes. From kitchen grease to tree-root invasions, we’ve seen—and solved—it all, restoring flow and peace of mind in record time.
Homeowners and businesses across the Mat-Su Valley trust HEP because we pair small-town courtesy with big-city expertise. Up-front pricing, tidy workspaces, and respectful service come standard, while our 24/7 emergency response means you’ll never be left waiting. For reliable drain opening that keeps your water moving and your day on track, choose the Palmer team that puts people first.
FAQs
What types of drain issues can your licensed technicians handle in Palmer?
Our plumbers are certified to clear everything from simple sink clogs to complex main-line blockages. We routinely service kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, toilet drains, and exterior sewer laterals. Whether the problem is caused by grease, hair, soap buildup, invasive tree roots, or foreign objects, we have the equipment and expertise to remove it safely and restore full flow.
Do you provide emergency drain-opening services after normal business hours?
Yes. We offer 24/7 emergency response throughout Palmer and the surrounding Mat-Su Valley. A licensed tech is always on call, ready to arrive with hydro-jetting machines, powered augers, and inspection cameras. Most emergencies can be addressed within 60–90 minutes of your call, minimizing water damage and household disruption.
How do you determine the exact location and cause of a stubborn clog?
When a blockage is persistent or reoccurring, we use high-resolution video camera inspection to navigate the line and pinpoint the obstruction. This technology tells us the clog’s composition, distance from the clean-out, and the pipe’s overall condition. By identifying the precise cause—such as crushed pipe, root intrusion, or heavy scale—we choose the most effective clearing method and prevent unnecessary excavation.
Is chemical drain cleaner safe to use before calling a professional?
We advise against using harsh chemical drain cleaners. They can corrode metal pipes, soften PVC joints, and create toxic fumes. In Palmer’s colder climate, chemicals also sit longer in slow-moving lines, increasing the risk of pipe damage. A mechanical or hydro-jet solution performed by a licensed plumber is faster, safer, and more environmentally responsible.
What does your drain-opening service cost and what factors affect the price?
Standard residential drain openings start at a flat rate that covers travel, basic cable snaking, and 30 minutes of labor. Pricing can increase if the clog is located farther down the main line, requires hydro-jetting, video inspection, or root-cutting, or if work occurs during after-hours emergency periods. We provide upfront, written estimates before any work begins—no surprise fees.
Do you guarantee your drain-clearing work?
Absolutely. We back standard interior drain openings with a 30-day clog-free warranty and main sewer line clearings with a 90-day warranty, provided no foreign objects are introduced into the system. If the same line backs up within the warranty window, we’ll return at no charge to re-evaluate and clear it. Longer warranty options are available when we perform hydro-jetting or pipe-rehabilitation services.