Medical Facilities

HEP PlumbingMedical Facilities

Medical Facilities | Commercial Plumbing | Plumbing | Palmer

When a clinic, hospital, or long-term care center in Palmer needs absolute confidence in every pipe, valve, and fixture, they turn to HEP. Our technicians are trained in infection-control risk assessment, HIPAA-compliant work practices, and the strict codes that govern medical gas, RO water, and sterilization systems. That means your facility can count on seamless potable-water delivery, contaminant-free drainage, and backflow prevention that keeps patients and staff safe.

Whether you’re planning a new imaging wing or troubleshooting an urgent boiler alarm at 2 a.m., HEP arrives with the specialized tools, certifications, and OSHA-approved containment gear that medical environments demand. From hydronic heating and lab-grade acid waste lines to vacuum pump maintenance and emergency shut-off retrofits, we provide responsive commercial plumbing solutions that keep critical care running without interruption.

FAQs

What commercial plumbing services do you provide specifically for medical facilities in Palmer?

We offer complete plumbing solutions tailored to hospitals, clinics, dental offices, and labs, including design-build piping, installation of sterilizer and autoclave hook-ups, medical gas and vacuum systems, RO/DI water lines, backflow prevention, ADA-compliant fixtures, emergency eyewash stations, and 24/7 repair service. All work is coordinated with facility managers to minimize disruption to patient care.

How do you ensure our facility remains compliant with healthcare plumbing codes and regulations?

Our licensed plumbers stay up to date on the 2021 Uniform Plumbing Code (UPC), NFPA 99 for medical gas, ASSE/ASTM standards, Alaska Department of Environmental Conservation (ADEC) requirements, and Joint Commission guidelines. Before any project we perform a code review, submit drawings to the local AHJ, and provide detailed documentation—including test certificates for backflow devices and medical gas brazing logs—so you have a clear compliance trail for inspections and audits.

Can you install and maintain medical gas and vacuum piping systems?

Yes. Our ASSE 6010-certified installers and 6030 verifiers handle turnkey installation, expansion, leak testing, and annual maintenance of oxygen, nitrous oxide, medical air, vacuum, and waste anesthetic gas disposal (WAGD) systems. We pressure-test and certify lines per NFPA 99, label and color-code piping, and schedule work during low-traffic hours or shutdowns to keep patient services uninterrupted.

How fast can you respond to an emergency plumbing issue at our hospital or clinic?

We provide 24/7 on-call service in Palmer and the Matanuska-Susitna Borough. A dedicated medical-facility technician is dispatched within 60 minutes for critical calls such as leaks in sterile processing, clogged clinical drains, or failed backflow preventers. Our service vans are stocked with medical-grade components so most emergencies are resolved on the first visit, reducing the risk of procedure cancellations or infection-control breaches.

What measures do you take to protect water quality and prevent cross-contamination in healthcare settings?

We use lead-free, antimicrobial copper or PVC-c piping, install reduced-pressure zone (RPZ) backflow preventers at every cross-connection, and thermal-disinfect domestic hot-water systems to control Legionella. During repairs we employ HEPA-filtered containment, sterile wipes, and color-coded tools to segregate potable and non-potable systems. Final water samples are sent to an independent lab to confirm bacterial counts remain within AAMI and CDC limits.

Do you offer preventive maintenance plans tailored to medical facilities, and what do they include?

Yes. Our healthcare PM program includes quarterly inspection of all fixtures and valves, semi-annual backflow testing, annual medical gas verification, water heater descaling, thermal mixing valve calibration, and high-speed jetting of clinical drains. Each visit concludes with a digital report summarizing findings, corrective actions, and code references, helping you budget repairs and maintain accreditation readiness.

HEP Plumbing
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(423) 228-7696