Clogged Sewer Lines
Clogged Sewer Lines | Commercial Plumbing | Plumbing | Palmer
When the drains in your Palmer storefront, restaurant, or industrial facility slow to a trickle, every minute counts. HEP’s seasoned technicians arrive fast with video inspection gear, powerful hydro-jetting equipment, and decades of know-how to clear roots, grease, and debris before they halt your workflow. We treat clogged sewer lines as business emergencies, working around your schedule so customers, staff, and inventory stay safe and dry.
From preventative maintenance plans to after-hours repairs, our focus on commercial plumbing delivers the reliability local businesses demand. Transparent pricing, clear communication, and a workmanship guarantee mean you can return to what you do best—serving Palmer—while we keep the wastewater moving.
FAQs
What are the most common causes of clogged sewer lines in Palmer commercial buildings?
In Palmer, commercial sewer lines typically clog due to accumulated grease from kitchens, paper and hygiene products flushed in high-traffic restrooms, tree-root intrusion from willows and birches common to the Mat-Su Valley, and pipe scale caused by our hard water. Seasonal freeze-thaw cycles can also shift or crack buried pipes, allowing debris to snag and build up.
How do you locate the exact spot of a clog without digging up our parking lot?
We use video camera inspection paired with an electronic line locator. A high-resolution, waterproof camera is fed through an access point to visually confirm the blockage, while a built-in transmitter lets us mark its surface position to within a few inches. This non-invasive method saves time, minimizes excavation, and lets us choose the best clearing technique (snaking, jetting, or spot repair).
What clearing methods do you recommend for heavy commercial sewer blockages?
For most severe clogs we deploy high-pressure hydro jetting, which scours pipe walls with water streams up to 4,000 psi, cutting grease, roots, and mineral scale without chemicals. For tougher obstructions like compacted wipes or construction debris, we may add a sectional drain machine with carbide cutters. After cleaning, we re-scope the line to ensure full flow and document its condition for your maintenance records.
How quickly can you respond to a sewer backup in our facility?
Our Palmer commercial plumbing team offers 24/7 emergency service. During business hours we can typically be on-site within 90 minutes; after hours our on-call crew targets a two-hour window. We stock jetters, sectional machines, pipe patch kits, and vacuum equipment on our service trucks so we can diagnose and clear most blockages in a single visit.
Will clearing a clog disrupt our operations or customers?
We plan our work to minimize downtime. Whenever possible we isolate the affected drain line, use quiet electric jetters for indoor work, and schedule major cleaning before or after your peak business hours. For restaurants and retail stores we install temporary bypass pumps when needed, allowing restrooms and kitchen sinks to stay operational while we restore the main line.
What preventive maintenance do you recommend to avoid future sewer clogs?
Commercial properties benefit from an annual or semi-annual maintenance program: (1) hydro jet the main line to keep grease and scale from building up; (2) perform a camera inspection to verify pipe integrity; (3) install and service grease interceptors per city code; (4) use enzyme-based drain treatments monthly; and (5) train staff on proper disposal of wipes, food scraps, and cooking oil. We can tailor a plan for your building’s size, usage, and Palmer’s seasonal conditions.