Background-checked Plumbers
Background-checked Plumbers | Plumbing | Ooltewah
When a faucet drips through the night or a water heater quits on the coldest morning, Ooltewah homeowners call HEP because every technician who steps through the door has already passed a rigorous background check and carries years of hands-on experience. We believe trust is the first tool in the truck, so our team shows up on time, in uniform, and ready to solve any plumbing challenge—from leak detection and drain clearing to full-scale repipes—while protecting your home with shoe covers, drop cloths, and transparent, upfront pricing.
Pair that peace of mind with our 24/7 live answering service and iron-clad satisfaction guarantee, and it’s easy to see why neighbors turn into lifelong customers. Whether you’re facing an emergency geyser in the basement or planning a proactive upgrade to boost efficiency, HEP’s background-checked experts bring the skill, courtesy, and hometown pride that keep Ooltewah’s water flowing right where it should. Give us a call today and discover a better kind of plumbing service—one rooted in integrity, backed by expertise, and delivered with a smile.
FAQs
Are your Ooltewah plumbers really background-checked?
Yes. Every technician we send to your home or business has passed a nationwide criminal background screening, drug testing, and a verification of prior employment and trade licenses. We repeat these checks on a regular basis, so you can feel confident that the person knocking on your door is trustworthy, skilled, and fully qualified.
What plumbing services do you offer in Ooltewah?
Our licensed team handles everything from leak detection, pipe repair, and fixture installation to water-heater replacement, drain cleaning, sewer line inspections, and whole-home repiping. Whether it’s a minor faucet drip or a major slab-leak emergency, we have the experience and equipment to resolve the issue quickly and in compliance with Tennessee building codes.
How fast can you respond to a plumbing emergency?
Because we’re locally based, most Ooltewah customers see a certified plumber at their door within 60–90 minutes of calling—24 hours a day, 7 days a week. Our fully stocked service vans carry common repair parts, allowing us to complete the majority of emergencies on the first visit and minimize water damage to your property.
Do you provide upfront pricing, and how is the cost calculated?
Absolutely. After a thorough on-site assessment, your plumber will present flat-rate, menu-style pricing before any work begins. The quote factors in the scope of labor, materials, and any permits, so there are no surprise add-ons when the job is done. We also honor all advertised coupons and will explain any options that could save you money.
What should I do while waiting for the plumber to arrive?
If you have an active leak, shut off the nearest water valve—or the main supply if necessary—and open faucets to relieve pressure. Turn off the water heater if the leak involves hot water. Clear the work area of personal items and pets to give the plumber safe, unobstructed access. Then wait for our call or text update, which will include the technician’s name and photo for your security.
Do you back your work with any warranties or guarantees?
Yes. All repairs and installations come with a 1-year labor guarantee, and many parts carry extended manufacturer warranties of up to 25 years. If a covered issue recurs during the warranty period, we return at no charge to make it right. We also stand behind our background-checked plumbers with a 100% satisfaction guarantee—if you’re not happy, you don’t pay until we make it right.