Up-front Pricing

Up-front Pricing | Toilet Upgrades and Replacements | Plumbing | Ooltewah

When that old commode in your Ooltewah home starts wasting water, wobbling, or just looking dated, HEP’s licensed plumbers are ready with fast, no-surprise help. Our toilet upgrades and replacements service pairs expert installation with honest, up-front pricing, so you’ll know the exact cost before a wrench ever turns. From sleek, water-saving models to comfort-height designs, we stock options that fit your style, budget, and the demands of busy family life.

We arrive on time, protect your floors, haul away the old unit, and test every connection before we leave—leaving you with a fresh, efficient throne and zero cleanup. Whether you’re finishing a remodel or responding to an emergency leak, trust the hometown pros at HEP to raise the bar (and seat) on bathroom comfort in a single visit. Call today and feel the difference a truly transparent plumbing experience can make.

FAQs

What does “up-front pricing” mean for my toilet upgrade or replacement in Ooltewah?

Up-front pricing means you will know the exact cost of the work before any tools come out of the truck. After we inspect your existing toilet and discuss the model you’d like installed, we give you a written quote that covers labor, materials, removal of the old unit, any disposal fees, and local tax. The number on that quote will not change unless you ask for additional work; there are no hourly charges, hidden trip fees, or “overtime” surprises. This approach lets Ooltewah homeowners budget with confidence and decide on the best toilet option without pressure.

How do I decide whether to repair or replace my existing toilet?

A toilet that is more than 15–20 years old, has hairline cracks in the tank or bowl, wobbles at the base, or requires repeated repairs (flapper, fill valve, handle, leaks) is usually a good candidate for replacement. Newer WaterSense-certified toilets use 20–60 % less water, so upgrading can lower utility bills and conserve roughly 13,000 gallons per year for a family of four. During our on-site evaluation, we check for hidden leaks, test the shut-off valve, and measure the rough-in distance to recommend whether a repair will be cost-effective or if a full replacement is the smarter long-term choice.

What toilet models do you offer, and what are the benefits of each?

We stock and special-order a full range of toilets suited to Ooltewah homes: • Dual-flush WaterSense toilets (0.8/1.28 gpf) – lowest water use; good for eco-minded homeowners. • Pressure-assisted toilets – powerful flush for households prone to clogs or with older drain lines. • Comfort-height/ADA toilets – bowl height about 17–19″, easier on knees and hips. • One-piece skirted toilets – seamless tank-to-bowl design that’s easier to clean and looks modern. • Smart bidet toilets – heated seat, adjustable wash, air-dry, and night-light features for a spa-like upgrade. Because we buy directly from manufacturers, our up-front prices already include factory warranties and any rebates offered by Tennessee American Water or EPB.

How long does a toilet replacement take, and will I be without a bathroom all day?

Most standard replacements in Ooltewah take 1.5–3 hours from shut-off to final cleanup. If you have only one bathroom, we can schedule early-morning or late-afternoon appointments to minimize inconvenience. We keep the water off only during the swap (30–40 minutes on average). Complex jobs—such as moving the drain, repairing subfloor rot, or replacing a cast-iron flange—may extend the visit, but we’ll outline timelines in your quote so you can plan accordingly.

Do you handle disposal of the old toilet and any required permits?

Yes. We remove the old toilet, recycle the porcelain at a local construction-waste facility, and include haul-away costs in the quoted price. Ooltewah is in Hamilton County; minor plumbing fixture swaps do not require a permit when no drain relocation is involved, but if we have to move the location or modify the waste line, we’ll pull the necessary permits and coordinate inspections so you stay code-compliant.

How should I prepare for the appointment, and what payment options do you accept?

1. Clear a 3-foot path from the front door to the bathroom. 2. Remove items from around the toilet and turn off any bidet or night-light outlets. 3. If possible, empty a shelf in the linen closet or vanity for parts storage during the job. 4. Keep pets secured for everyone’s safety. We accept cash, major credit cards, debit, and contactless payments (Apple Pay, Google Pay). For larger upgrades, we offer 6- or 12-month same-as-cash financing through Synchrony Bank. Because you receive your final price up front, there will be no additions when it’s time to pay.