Certified Plumbers

Certified Plumbers | Toilet Upgrades and Replacements | Plumbing | Ooltewah

When a cracked tank, recurring clog, or skyrocketing water bill tells you it’s time for help, HEP’s certified plumbers are ready to roll up at your Ooltewah doorstep. We specialize in toilet upgrades and replacements that blend modern efficiency with rock-solid reliability, swapping out old fixtures for sleek, water-saving models and installing comfort-height bowls, soft-close seats, and touch-free flush valves. With up-front pricing and tidy, on-time pros, you’ll spend less time worrying about leaks and more time enjoying a bathroom that works as hard as you do.

From choosing the right rough-in size to hauling off the outdated porcelain, our team handles every detail—permits, wax rings, supply lines, and all. Whether you’re refreshing a powder room or updating every bath in the house, HEP delivers craftsmanship backed by lifetime workmanship warranties and local reputation you can trust. Call or click today, and let the most trusted plumbers in Ooltewah put a flawless finish on your next bathroom upgrade.

FAQs

What are the signs that I should replace my toilet instead of repairing it?

Frequent clogs, cracks in the porcelain, recurring leaks around the base, constantly running water, and visible wear such as glazing that no longer cleans up are all indicators a replacement is the smarter, more economical choice. If your toilet is more than 20 years old, upgrading to a modern water-saving model can immediately cut water use by up to 60 %, often offsetting the cost of the new fixture within a few years.

What types of high-efficiency or specialty toilets do you install in Ooltewah?

Our certified plumbers regularly install WaterSense-labeled 1.28 gpf (or lower) gravity-flush models, dual-flush systems, pressure-assisted units for commercial or large households, compact elongated bowls for small bathrooms, skirted one-piece designs for easier cleaning, and ADA/Universal-Height toilets that meet accessibility guidelines. We carry brands such as Kohler, Toto, American Standard, and Gerber, and we can special-order smart toilets with bidet seats, night lights, and automatic flush lids upon request.

How long does a typical toilet replacement take from start to finish?

For most homes in Ooltewah, the entire project—shutting off the water, removing the old unit, installing the new toilet, testing for leaks, and hauling away debris—takes 1.5 to 2 hours. If floor repairs or flange replacement are needed, add another hour. We schedule two-hour arrival windows and call 30 minutes ahead so you’re never left waiting.

Will upgrading to a new toilet really lower my water bill?

Yes. Pre-1994 toilets often use 3.5 – 5 gallons per flush (gpf). Modern WaterSense toilets use 1.28 gpf or less, and dual-flush models average about 1 gpf. For a family of four flushing 12 times a day, that can equal a savings of roughly 6,000–8,000 gallons per year—about $40–$70 off the typical Ooltewah water bill, depending on usage and rates. Over the toilet’s lifespan, that adds up to hundreds of dollars.

Do I need a permit to replace a toilet in Ooltewah, TN?

For straightforward “like-for-like” replacements inside a single-family residence, the City of Ooltewah does not require a separate plumbing permit. However, if you are relocating the toilet, altering drain lines, or working in a multifamily or commercial building, a permit and inspection may be required under Hamilton County codes. Our team verifies local requirements before work begins and can pull any necessary permits on your behalf.

What is your service process and what warranties do you provide?

1) We offer a free phone or video consultation to discuss models, pricing, and scheduling. 2) On arrival, our licensed plumbers protect your flooring, remove the old toilet, inspect/replace the wax ring or rubber seal and closet flange, and install the new unit with stainless-steel hardware. 3) We test flush performance and check for leaks, then haul away the old toilet for eco-friendly disposal. Labor is warranted for 1 year, and most toilets carry a 5- to 10-year manufacturer warranty on porcelain and internal components. If any workmanship issue arises within the first year, we return at no cost.