- HEP Plumbing
- Video Inspection

Video Inspection
Video Inspection | Main Line Issues | Plumbing | Ooltewah
Imagine seeing the inside of your Ooltewah sewer line in real time—no digging, no guessing, just crystal-clear answers. HEP’s video inspection plumbing service snakes a high-definition camera through your pipes to pinpoint blockages, cracks, root intrusions, and other main line issues before they turn into messy, expensive emergencies. The footage streams straight to our technicians (and to you, if you’d like), so everyone knows exactly what’s happening beneath your lawn or slab.
Once the problem is identified, HEP’s licensed plumbers craft a targeted repair plan that saves time, money, and property. Whether you need hydro-jetting, pipe lining, or a focused excavation, our team delivers the right fix the first time—backed by transparent pricing and a satisfaction guarantee. Don’t wait for puddles, odors, or backups to tell you something’s wrong; book your video inspection today and keep your home’s lifeline flowing smoothly.
FAQs
What is a sewer main-line video inspection and why do I need one?
A sewer main-line video inspection is a service in which a high-resolution, waterproof camera is fed through your home’s main drain or an exterior clean-out to record real-time footage of the interior of the pipe. In Ooltewah, many homes sit on clay and shifting soil that can crack or offset older sewer lines. A camera inspection eliminates guesswork by showing the exact condition and location of any blockages, cracks, root intrusions, or low spots. This helps determine the best repair option, prevents unnecessary digging, and can even serve as documentation for real-estate transactions or insurance claims.
How does the video inspection process work?
1. Access point: Our technician locates or installs a clean-out so the camera can be inserted without excavation. 2. Camera insertion: A flexible rod with a color HD camera and LED lights is pushed through the main line while transmitting live video to a monitor topside. 3. Real-time diagnostics: The technician narrates findings and marks depths and locations with a sonde transmitter. 4. Post-inspection review: We provide you with a digital recording, still photos, and a written report outlining any defects and their exact locations. 5. Solution options: If problems are found, we explain repair or replacement choices (e.g., hydro-jetting, spot repair, trenchless lining) and provide a detailed estimate.
What common issues can a camera inspection detect in Ooltewah homes?
• Tree-root intrusion from mature pines and maples common in our area. • Pipe breaks or fractures caused by shifting clay soil and seasonal freeze-thaw cycles. • Bellied or sagging sections where wastewater pools. • Offset joints in older clay or cast-iron pipes. • Grease, scale, and debris blockages from heavy household use. • Construction debris or foreign objects accidentally flushed during remodels. • Corrosion and tuberculation inside cast-iron lines reducing flow.
How much does a sewer camera inspection cost in Ooltewah?
Our standard residential main-line video inspection starts at $275, which includes up to 100 feet of camera footage, on-site narration, digital video delivery, and a comprehensive written report. If a clean-out needs to be installed or if the line must be hydro-jetted for visibility, there may be additional charges that we disclose upfront. We also offer discounted pricing when the inspection is bundled with drain cleaning or trenchless repair services.
Will a video inspection damage my pipes or yard?
No. The process is non-invasive and does not require digging as long as a working clean-out is available. The camera and rod are designed to be smooth and flexible, so they won’t scratch or break the pipe material. If a clean-out is not present, we can often install one with minimal disturbance—usually a 12-inch square excavation that is easily restored. Because the camera pinpoints problem areas, any future repairs can be made with surgical precision, sparing your landscaping, driveway, and patio from unnecessary excavation.
How quickly can you schedule an inspection, and how long does it take?
We provide same-day or next-day scheduling for most Ooltewah addresses. A typical residential inspection takes 45–90 minutes, depending on the length of the main line and whether blockages need to be cleared for better visibility. You will receive the video file and written report before we leave the property, so you can make informed decisions without delay.