Certified Plumbers
Certified Plumbers | Emergency Plumbing | Plumbing | Ooltewah
When a pipe bursts at midnight or a stubborn clog sends water backing up into your kitchen, Ooltewah homeowners know they can rely on HEP’s certified plumbers. Our local team arrives fast, fully equipped to diagnose and repair leaks, broken water heaters, overflowing toilets, and more—day or night, rain or shine. We combine decades of experience with industry-leading tools to stop damage in its tracks and restore comfort to your home before bigger headaches set in.
From the friendly voice that answers your call to the tidy work area we leave behind, every step of our service is built around your peace of mind. Up-front pricing, honest recommendations, and a workmanship guarantee mean you get lasting results, not temporary fixes. Keep our number handy for any emergency plumbing needs, and discover why neighbors across Ooltewah trust HEP to protect their homes and deliver five-star service every time.
FAQs
What makes your plumbers “certified,” and why is that important in Ooltewah?
Every technician on our team holds a current Tennessee state plumbing license, has completed a multi-year apprenticeship, and undergoes annual continuing-education courses on the latest codes and safety standards. Choosing a certified plumber in Ooltewah protects you from shoddy workmanship, voided warranties, and potential code violations that could hold up home sales or insurance claims.
Which emergency plumbing issues can you handle in the Ooltewah area?
We’re fully equipped for burst or frozen pipes, sewer line backups, overflowing toilets, gas-water heater leaks, sump pump failures, slab leaks, and any sudden loss of water pressure. Our vans carry common replacement parts, pipe-repair kits, drain-clearing equipment, and water-extraction pumps so most emergencies are solved on the first visit.
How fast can an emergency plumber reach my home or business in Ooltewah?
Our dispatch center is staffed 24/7 and we maintain rotating on-call crews. Because we stage trucks in Hamilton County, average arrival time inside Ooltewah city limits is 45–60 minutes—often faster during daylight hours. You will receive a text or call with the technician’s live GPS ETA so you know exactly when help is coming.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve (usually near the water meter) to stop active leaks. 2. If a gas water heater is leaking, turn the gas supply valve to OFF. 3. Move valuables or electronics away from standing water. 4. Do NOT use chemical drain cleaners—they can make professional repairs harder and more hazardous. 5. Take photos of the damage for your insurance file. When our technician arrives, share any observations about noises or smells to speed diagnosis.
Are emergency plumbing calls more expensive than regular appointments?
Because emergency service happens outside normal scheduling, there is a modest after-hours or priority-dispatch fee. We disclose that fee during your initial phone call and provide a written estimate before work begins. You’ll never see hidden charges for mileage, overtime, or disposal. Many homeowners’ insurance policies will reimburse emergency plumbing costs related to sudden water damage—ask us for documentation if you plan to file a claim.
Do you guarantee your emergency plumbing work in Ooltewah?
Yes. All labor carries a 1-year workmanship guarantee, and parts are covered by the manufacturer’s warranty (typically 1–6 years). If the repaired section fails within the covered period, we return at no charge. Drain-clearing services include a 30-day clog-free promise. You’ll receive all warranty details in writing before we leave your property.