- HEP Plumbing
- Backflow Testing

Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Ooltewah
From bustling restaurants to bustling warehouses, Ooltewah businesses rely on uninterrupted, clean water to keep operations flowing—and HEP’s certified technicians make sure it stays that way. Our specialists perform precise backflow testing with state-of-the-art gauges, swiftly verifying that your assembly meets local codes and Tennessee Department of Environment & Conservation standards. We document every result, file the paperwork with the municipality, and explain any corrective steps in clear, plain language, so you’re never left guessing about compliance or safety.
Choose the team that’s built its reputation on punctual arrivals, transparent pricing, and a “fix it right the first time” mindset. Whether you need an annual inspection, emergency repairs, or a complete upgrade of your commercial plumbing backflow prevention system, HEP delivers minimal-disruption service that keeps your doors open and your patrons protected. One call, and your water is in expert hands—no worries, no downtime.
FAQs
What is backflow and why is testing required for commercial properties in Ooltewah?
Backflow is the unwanted reversal of water flow that can pull contaminants from your building’s plumbing back into the municipal water supply. Commercial sites typically have higher-risk cross-connections—irrigation systems, chemical dispensers, boilers, fire-suppression loops—so Tennessee’s Safe Drinking Water Act and Hamilton County regulations mandate annual testing. A certified tester verifies that your backflow prevention assembly (usually a Reduced Pressure Zone or Double Check Valve device) is working properly, protecting employees, customers, and the community from pollutants such as fertilizers, cleaning chemicals, or bacteria.
How often does a commercial facility need backflow testing and certification?
State and local codes require that every backflow prevention device serving a commercial property be tested at least once every 12 months. Certain high-hazard facilities—restaurants, medical offices, laboratories, and properties with fire sprinkler systems—may receive more frequent notices from the utility if past results showed problems. After each test, the certified tester must file a report with the Ooltewah utility operator and Hamilton County Water & Wastewater Treatment Authority (WWTA). Keeping a copy on-site is recommended in case of health-department inspections or insurance audits.
What regulations or authorities enforce backflow testing in Ooltewah and Hamilton County?
Three entities govern compliance: (1) The Tennessee Department of Environment & Conservation (TDEC) sets statewide drinking-water standards. (2) The Hamilton County WWTA issues Cross-Connection Control Program rules and tracks test reports. (3) Local water providers such as Eastside Utility District and Tennessee American Water require annual test documentation before renewing service. Failure to comply can result in penalties, water shut-off, or non-renewal of occupancy permits. Our licensed plumbers stay current on all forms and filing deadlines so your business remains in good standing.
What is involved in a commercial backflow test service visit?
A typical appointment takes 20–45 minutes per device. Our state-certified technician: 1) locates and tags each assembly, 2) shuts off downstream valves to isolate the device, 3) attaches a calibrated differential-pressure gauge, 4) records opening, check-valve, and relief-valve readings, and 5) restores water service and verifies there is no pressure loss to the building. If the device fails, we provide an on-the-spot quote for repairs or replacement and retest at no extra administrative cost. All results are submitted electronically to the WWTA the same day, and you receive a digital and hard-copy certificate for your records.
What happens if my business fails a backflow test or I miss the testing deadline?
A failed test means the internals of the device—springs, checks, or relief valves—are not sealing properly. Hamilton County allows a 10-day correction window. We can often rebuild the assembly the same day using OEM parts, then perform a free retest. Ignoring a failed device or missing the annual deadline can trigger escalating notices, fines, or termination of water service until compliance is proven. Insurance carriers may also deny claims related to contaminated water if annual tests are not documented. Scheduling early—30 days before the due date—provides a buffer for any necessary repairs.
How much does commercial backflow testing cost and what factors affect pricing?
In Ooltewah, standard testing for a ¾"–2" assembly starts at $85–$120 per device, which includes filing fees and certificates. Larger devices (2½"–12"), hard-to-access locations (ceilings, pits), and after-hours scheduling can increase labor charges. Discounts are available for multi-device campuses, annual service agreements, or when bundling other plumbing maintenance such as water-heater or grease-trap inspections. Repairs vary from $40 for simple gasket replacements to $400+ for full internal rebuild kits. Request a free quote; we’ll inventory your devices, outline all costs upfront, and ensure there are no surprises on test day.