- HEP Plumbing
- Whole-house Carbon Filter

Whole-house Carbon Filter
Whole-house Carbon Filter | Water Purification | Plumbing | Oneida
Imagine turning on any tap in your Oneida home and getting crisp, odor-free water that tastes as refreshing as a mountain spring. HEP’s whole-house carbon filter removes chlorine, sulfur, volatile organic compounds, and other unwelcome guests before they ever reach your glass, showerhead, or washing machine. The result is silky-smooth water that’s kinder to your skin, brighter on your laundry, and gentler on your plumbing—an effortless form of water purification that works 24/7 without bulky countertop gadgets or constant cartridge swaps.
Installed by HEP’s licensed local plumbers in just a few hours, this high-capacity system needs minimal maintenance yet delivers maximum peace of mind. Rugged tanks and advanced coconut-shell carbon media ensure years of performance, while a simple back-wash cycle keeps everything running like new. From safeguarding your family’s health to extending the life of appliances, our whole-house carbon filter is the smart, affordable upgrade Oneida homeowners rely on—clean water, pure comfort, zero compromise.
FAQs
What contaminants does a whole-house carbon filter remove from Oneida’s water supply?
Granular activated carbon (GAC) is highly effective at adsorbing chlorine, chloramine, volatile organic compounds (VOCs), industrial solvents, pesticides, herbicides, disinfection by-products (such as THMs), and the tastes and odors they generate. It also reduces many pharmaceutical residues and PFAS precursors. The system is not designed to remove hardness minerals, salts, heavy metals in their particulate form, or microbiological pathogens—those require additional treatment steps.
How is a whole-house carbon filter installed and will it lower my water pressure?
A plumber places the carbon tank on the main water line where it enters your Oneida home, usually just after the water meter or pressure tank. The unit includes a bypass valve so water service is never interrupted during maintenance. Properly sized GAC systems are rated for 10–15 gpm, enough for simultaneous showers, laundry, and dishwashing in most households. Because the media bed is loosely packed and periodically backwashed, the pressure drop is minimal—typically under 3–5 psi—so you should not notice any change at faucets.
How often does the carbon media need replacement and what routine maintenance is required?
In typical Oneida households the carbon bed lasts 5–10 years, depending on water usage and chlorine/chloramine levels. The digital head automatically backwashes the media once or twice a week to remove trapped sediment and re-fluff the carbon. Aside from that, you need only replace the inexpensive 5-micron sediment pre-filter every 6–12 months. When the carbon is exhausted, our technicians swap the media, sanitize the tank, and reprogram the controller—no need to buy a new vessel.
Can the system treat both municipal water and private well water?
Yes. For Oneida City water, the main job is to remove chlorine, chloramine, and disinfection by-products. For private wells, carbon still improves taste, odor, and organic chemicals, but we first test for iron, manganese, sulfur, and bacteria. If those are present, we add the appropriate pre-treatment (sediment filtration, iron reduction, UV, etc.) ahead of the carbon unit to protect it and ensure complete purification.
Will a whole-house carbon filter soften my water?
No. Activated carbon works by adsorption, which targets organic chemicals and oxidants, not the calcium and magnesium ions that cause hardness. If you have hard water (common in parts of Oneida County), you would pair the carbon filter with an ion-exchange water softener or a salt-free conditioner placed downstream of the carbon system.
What does a whole-house carbon filtration system cost in Oneida and is it covered by a warranty?
Installed prices average $1,500–$3,000, depending on flow-rate requirements, pre-filter options, and whether additional treatments (like softening) are bundled. Our systems come with a 10-year tank and control-valve warranty and a 5-year pro-rated media warranty. We offer zero-interest financing for up to 18 months and discounted annual service plans to keep the system performing at peak efficiency.