- HEP Plumbing
- Storage Tanks

Storage Tanks
Storage Tanks | Tankless Water Heater Install | Plumbing | Oneida
When you trust HEP with your storage tanks plumbing in Oneida, you get more than routine service—you get seasoned experts who know how to pair the right equipment with your family’s hot-water demands. Our technicians specialize in precision tankless water heater install solutions, replacing bulky tanks with sleek, energy-saving models that deliver an endless stream of hot water the moment you need it. We handle every detail, from safely disconnecting old units to calibrating water lines and gas or electric hookups, so you can enjoy lower utility bills and a smaller footprint without lifting a wrench.
Homeowners across Oneida appreciate how quickly we respond, how cleanly we work, and how confidently we back every installation with industry-leading warranties. Whether you’re upgrading during a remodel or your aging storage tank finally called it quits, HEP makes the transition seamless—testing, flushing, and fine-tuning until you’re fully satisfied. Schedule today, and discover why neighbors keep recommending us for hassle-free comfort that lasts.
FAQs
What are the main advantages of switching from a storage-tank water heater to a tankless unit in Oneida?
Tankless water heaters heat water on demand, so they eliminate the standby heat loss that occurs in traditional storage tanks. This can reduce energy use by 25–40 %, lower monthly utility bills, and free up floor space. Because the heat exchanger is only activated when you open a hot-water tap, you also get an endless supply of hot water, which is ideal for large families or homes with big soaking tubs. In addition, most tankless units have replaceable parts and a serviceable heat exchanger, giving them a life expectancy of 20–25 years—roughly double that of a tank-type heater.
Can a tankless water heater keep up with multiple showers running at the same time?
Yes—if it is properly sized. Tankless units are rated by their maximum flow rate (gallons per minute) at a given temperature rise. During a consultation we add up the simultaneous demand for showers, laundry, and dishwashing in your Oneida home and size the unit so it can deliver that flow even on the coldest winter day when incoming water is around 40 °F. For very large homes, we may recommend installing two units in parallel or creating zones to ensure uninterrupted hot water everywhere.
How do you determine the right size and fuel type for my tankless installation?
First, we measure your peak hot-water demand: number of fixtures, flow rates, and whether they will be used at the same time. Second, we calculate the temperature rise by subtracting winter incoming-water temperature (≈40 °F in Oneida) from your desired outlet temperature (120 °F). The product of flow rate and temperature rise tells us the required BTU output. Finally, we look at available gas line capacity or electrical service to decide between natural gas, propane, or electric models. We provide a written sizing report so you can see exactly why a particular unit is recommended.
What does the installation process involve and how long will I be without hot water?
A standard retrofit usually takes one day. We start by draining and safely removing the old storage tank. Next, we mount the tankless unit on the wall and run new venting through an exterior wall or roof. Gas lines may be upsized to handle the higher BTU input; electric models may need a dedicated 240-V circuit. After connecting water lines with isolation valves and a sediment filter, we purge air, test for leaks, and set the temperature. Your hot water is typically restored by late afternoon, and we haul away the old tank at no extra charge.
What maintenance is required and how long will my tankless heater last?
Most manufacturers recommend flushing the heat exchanger with a vinegar solution or citric-acid cleaner once a year to remove mineral scale—a 45-minute service we provide at a low flat rate. The unit’s air intake screen should be vacuumed every few months, and the condensate drain checked for clogs. If maintained properly, gas-fired tankless heaters last 20–25 years; electric models can exceed 30 years because they have no burner. Many brands include a 15-year heat-exchanger warranty and a five-year parts warranty.
Are there rebates or incentives available for tankless water heaters in Oneida?
Yes. As of 2024, NYSERDA offers rebates of up to $700 for ENERGY STAR® certified gas tankless heaters with a Uniform Energy Factor (UEF) of 0.87 or higher. National Grid customers in Oneida County can claim an additional $400 rebate. You may also qualify for a 30 % federal tax credit (up to $600) under the Inflation Reduction Act. We handle all paperwork and provide the model numbers, AHRI certificates, and receipts you need to file. These incentives can offset a sizable portion of the upfront cost.