State-of-the-art Cameras

HEP PlumbingState-of-the-art Cameras

State-of-the-art Cameras | Drain Opening | Plumbing | Oneida

When your sink backs up or a floor drain gurgles in the night, HEP’s technicians arrive armed with ultra-high-definition cameras that glide through the pipelines of Oneida homes and businesses. Our live-feed visuals expose every root intrusion, grease clot, or mystery obstruction in real time, letting us pinpoint the trouble spot instead of guessing. The result? Faster diagnostics, zero unnecessary digging, and a crystal-clear plan for swift drain opening that restores the steady, silent flow you expect.

From heritage farmhouses to bustling storefronts, we pair our cutting-edge imaging with precision hydro-jetting and eco-friendly clearing tools, so your pipes stay clean long after we leave. Customers rave about the courtesy texts before arrival, shoe covers on every visit, and transparent, upfront pricing—because seeing inside your plumbing shouldn’t come with surprises anywhere else. Call HEP today and watch modern tech turn a messy headache into a solved problem.

FAQs

What is a camera drain inspection and how does it help with drain opening?

A camera drain inspection involves feeding a high-resolution, waterproof camera attached to a flexible cable through your sewer or drain line. The live video lets our licensed plumbers see the exact condition of the pipe, locate blockages, root intrusions, cracks, or collapsed sections, and determine the best drain-opening technique. By identifying the precise problem and its location, we avoid unnecessary digging, reduce labor time, and choose the most effective clearing method—whether that’s hydro-jetting, mechanical augering, or spot repair.

What makes your "state-of-the-art" cameras different from standard inspection equipment?

Our latest generation cameras feature self-leveling HD lenses, built-in LED lighting for crystal-clear footage, and on-screen distance tracking accurate to within an inch. They record and store video digitally, so you receive a downloadable file or cloud link for your records or insurance claims. The equipment also supports GPS above-ground locating, allowing us to mark the exact point of any defect from the surface in real time—something older systems can’t do.

What kinds of problems can your camera inspection identify in Oneida homes and businesses?

Common issues we uncover include grease and soap buildup, tree-root penetration, misaligned or offset joints, pipe corrosion, bellied (sagging) lines, foreign objects, and damage caused by seasonal freeze-thaw cycles common in Oneida’s climate. Identifying these problems early helps homeowners decide between a simple drain opening, preventative maintenance, or more extensive pipe repair before a complete backup occurs.

Will the camera inspection or drain opening damage my pipes or property?

No. The camera itself is about the size of a quarter and glides smoothly through the line without scraping or scratching pipe walls. For the drain opening, we match the tool to the pipe’s material and condition—using low-pressure hydro-jetting on fragile older lines and more aggressive methods only when the pipe’s integrity is confirmed. Because we locate blockages precisely, we rarely need to excavate, preserving your landscaping, driveway, and flooring.

How long does the entire service—inspection plus drain opening—usually take?

Most residential jobs in Oneida are completed within 60–90 minutes. The camera pass typically takes 15–30 minutes, depending on pipe length and the number of turns. Drain opening time varies with the severity of the blockage: simple clogs may clear in 15 minutes, while heavy root intrusion could require up to an hour. We provide a time estimate after the inspection video is reviewed on-site.

Do I need to do anything to prepare, and what happens after the service is finished?

Preparation is minimal: clear the area around the main clean-out or affected fixture and avoid running water immediately before our arrival. After the service, we’ll show you the before-and-after video footage, explain what we found, and give maintenance tips (e.g., enzymatic treatments, periodic jetting). If the camera revealed structural issues, we’ll provide a detailed written report and repair options, along with upfront pricing, so you can make an informed decision.

HEP Plumbing
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(423) 228-7696