- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Toilet Upgrades and Replacements | Plumbing | Oliver Springs
Say goodbye to the constant jiggle of a loose handle and the shock of an unexpected water bill. HEP’s licensed plumbers bring fast, friendly expertise to Oliver Springs homeowners who want a smarter, more efficient bathroom. From water-saving dual-flush models to comfort-height options that make standing easier, our crew handles every step—from careful removal of your old fixture to spotless cleanup—so you can start enjoying a quieter, cleaner flush the very same day.
With HEP’s upfront pricing, you’ll know the exact cost of toilet upgrades and replacements before any work begins—no hidden fees, no last-minute surprises. Schedule at a time that suits you, watch our techs arrive on the dot, and relax under the protection of our 100% satisfaction guarantee. Better performance, lower water usage, and long-term peace of mind are just a phone call away for homes across Oliver Springs.
FAQs
What does your upfront pricing include for a toilet replacement in Oliver Springs?
Our upfront pricing is a flat, itemized quote that covers the new toilet (if you choose one from our catalog), removal and environmentally responsible disposal of the old unit, all required parts—wax ring, bolts, supply line, and shut-off valve if needed—labor, and a post-installation inspection. Taxes and any permit fees mandated by Oliver Springs are also shown so you know the exact cost before we begin.
How do I know if my toilet needs an upgrade or a full replacement?
Frequent clogs, cracks in the bowl or tank, constantly running water, visibly worn glazing, or a toilet made before 1994 (which uses 3.5 gallons or more per flush) are strong indicators that a replacement is more cost-effective than repairs. During our free in-home assessment we measure flush volume, inspect internal components, and look for hidden leaks to help you decide between a simple part repair, an efficiency upgrade, or a total replacement.
What types of high-efficiency or comfort-height toilets can you install?
We install standard 1.28 gpf high-efficiency models, dual-flush options, pressure-assist systems, and ADA/comfort-height toilets. Brands we commonly stock include Kohler, American Standard, Toto, and Gerber. If you have a specialty model—such as a skirted, wall-hung, or smart bidet toilet—we can install those as well; just let us know during scheduling so we bring the right mounting hardware.
How long does a typical toilet replacement take from start to finish?
Most replacements in Oliver Springs are completed in 1½ to 2 hours. That timeline includes shutting off the water, draining and removing the old toilet, preparing the flange, setting the new bowl, leveling, sealing, reconnecting water, and a 10-minute performance test. If flange repairs or subfloor shimming are required, we add about 30–45 minutes, and you’ll see that extra labor cost in the upfront quote before we proceed.
Do I need to supply the new toilet or can you provide it?
Either option works. Many customers choose from our curated selection because the toilets are stocked locally, covered under our labor warranty, and bundled into the upfront price. If you’ve already purchased a toilet elsewhere, we’ll install it after confirming it meets plumbing code and rough-in dimensions. In that case, the quote reflects labor, minor parts, and disposal only.
What guarantees and warranties come with your toilet replacement service?
You receive a 1-year labor warranty covering installation workmanship plus any manufacturer warranty on the toilet itself (typically 1–5 years for parts and porcelain). We also provide a 30-day clog-free guarantee—if the toilet we install clogs under normal residential use during that period, we’ll clear it at no charge. All warranties are stated in writing on your invoice for complete peace of mind.