- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tank Water Heater | Plumbing | Oliver Springs
When the shower runs cold or the basement starts to flood, you deserve a solution that’s as clear as the water you’re missing. HEP’s transparent-pricing plumbing team in Oliver Springs tells you the exact cost of fixing, replacing, or installing your tank water heater before we even turn a wrench, so there are zero surprises and no last-minute add-ons. Our licensed technicians arrive in fully stocked trucks, ready to flush sediment, swap out worn elements, or set up a brand-new, high-efficiency unit—whatever it takes to keep your household running smoothly.
Neighbors across Anderson and Roane counties trust us because we pair hometown courtesy with industry-leading guarantees. From same-day emergency service to extended warranties on parts and labor, every visit is backed by a commitment to honesty, speed, and workmanship that lasts. Call, click, or chat today and feel the difference of hot water—and transparent pricing—you can count on.
FAQs
What does “transparent pricing” mean for tank water-heater services in Oliver Springs?
Transparent pricing means you’ll receive a written, itemized quote before any work begins. The quote lists labor, parts, permit fees (if required), and taxes—there are no hidden trip charges or surprise add-ons after the job is finished.
How much does a standard tank water-heater replacement typically cost?
In Oliver Springs, a 40- to 50-gallon natural-gas or electric tank water-heater replacement usually ranges from $1,150 to $1,650 installed. The exact price depends on heater capacity, fuel type, venting configuration, and whether code upgrades (expansion tank, sediment trap, new shut-off valve) are needed.
What factors can cause the quoted price to change?
The only reasons your price could change are: 1) hidden issues discovered after the old heater is removed—such as degraded supply lines or unsafe venting; 2) customer-requested upgrades (e.g., larger capacity or higher efficiency rating). Any change is discussed and re-approved by you in writing before we proceed.
Is disposal of my old water heater included in the price?
Yes. Hauling away and environmentally responsible recycling of your old tank are included in every installation package at no extra charge.
Do you offer same-day or emergency tank water-heater service?
For calls placed before noon, we can usually replace or repair standard tank units the same day in Oliver Springs and nearby communities. Emergency after-hours service is available 24/7 for an additional flat fee that is disclosed upfront when you call.
What warranties and guarantees come with your tank water-heater installs?
You receive the manufacturer’s tank and parts warranty (typically 6–12 years) plus our own 2-year labor warranty. If any workmanship issue arises within two years, we repair it at no cost. All installers are Tennessee-licensed, insured, and background-checked for your peace of mind.