Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Old Fort
When you invite HEP’s licensed technicians into your Old Fort home, you’re not just getting a routine plumbing service—you’re welcoming specialists who treat crystal-clear water as a way of life. From pinpointing sediment buildup to installing advanced filtration systems, our team brings decades of experience and a passion for spotless results. Because we live and work in McDowell County, we understand the unique mineral challenges of our local water supply, and we tailor every solution to keep your pipes healthy, your appliances efficient, and your family safe.
Our approach to water purification marries cutting-edge technology with genuine neighbor-to-neighbor care. Each project begins with a complimentary water analysis, followed by a transparent action plan and workmanship that’s backed by HEP’s iron-clad guarantees. Whether you’re battling hard-water stains or curious about whole-home filtration, call on the plumbers Old Fort has trusted since 1981—and taste the difference expertise makes.
FAQs
What types of water purification systems do your licensed technicians install in Old Fort?
Our team installs and services a full range of residential and light-commercial systems, including whole-house carbon filtration, water softeners, reverse osmosis (RO) drinking-water units, UV disinfection lights, and specialty cartridges for iron, sulfur, and manganese removal. During a free on-site evaluation, we test your water and recommend the system—or combination of systems—that best addresses the specific contaminants found in Old Fort’s municipal or well water supplies.
How do I know which purification system is right for my home?
The decision starts with a comprehensive water analysis. Our technicians collect samples on-site and run tests for hardness, pH, chlorine, iron, sulfur, bacteria, and any region-specific contaminants flagged by North Carolina’s Department of Environmental Quality. Once we have the results, we explain them in plain language and provide a side-by-side comparison of treatment options, outlining initial cost, maintenance requirements, expected lifespan, and performance guarantees. This consultative approach ensures you choose a solution tailored to your household’s water quality, usage, and budget.
Are your technicians certified to work on water treatment equipment?
Yes. Every technician holds a North Carolina plumbing license and is factory-trained on leading brands such as Pentair, A.O. Smith, and Viqua. We also maintain Water Quality Association (WQA) certification, which requires ongoing education in water chemistry, treatment technology, and code compliance. These credentials ensure your system is sized, installed, and serviced according to state plumbing codes and manufacturer specifications—protecting your investment and warranty.
What kind of maintenance will my purification system require?
Maintenance varies by system type: • Whole-house carbon filters: Media replacement every 3–5 years, depending on chlorine/chloramine levels. • Water softeners: Salt top-ups roughly once a month and resin bed cleaning every 1–2 years. • Reverse osmosis: Pre/post filters changed every 6–12 months; RO membrane replaced every 2–4 years. • UV disinfection: Lamp replacement annually and quartz sleeve cleaning each service visit. We offer affordable service plans that include scheduled filter changes, performance checks, and a full water retest so you always know your system is working optimally.
How much does a typical water purification installation cost in Old Fort?
Pricing depends on water quality, flow rate needs, and the system selected. As a general guideline: • Point-of-use RO drinking unit: $450–$750 installed. • Basic whole-house carbon filtration: $1,000–$1,800 installed. • Water softener with metered valve: $1,400–$2,400 installed. • Combined softener + carbon or iron removal: $2,500–$4,000 installed. • UV disinfection add-on: $700–$1,200 installed. Every quote we provide is itemized and includes equipment, labor, permits, and initial water testing—no hidden fees.
Will a purification system improve the taste and safety of my tap water?
Absolutely. Chlorine taste and odor, metallic or sulfur smells, and visible staining from iron or manganese are common complaints in Old Fort. Carbon filtration removes chlorine/chloramine and organic compounds, while RO systems strip away up to 99% of dissolved solids, producing fresh, bottle-quality water. UV treatment neutralizes 99.99% of bacteria and viruses, offering an extra layer of protection for well owners. After installation, most customers notice immediate improvements in taste, clarity, and appliance longevity, along with peace of mind that their water meets or exceeds EPA drinking-water standards.