- HEP Plumbing
- Water-saving Model

Water-saving Model
Water-saving Model | Toilet Upgrades and Replacements | Plumbing | Old Fort
Looking to lower your water bill and elevate bathroom comfort in Old Fort? HEP’s water-saving model plumbing solutions bring the latest eco-friendly innovations straight to your home, replacing leaky, outdated fixtures with sleek high-efficiency toilets that use up to 70% less water per flush. Our certified technicians handle every detail—from hauling away the old unit to perfecting the new seal—so you can start enjoying quieter operation, reliable performance, and instant savings without lifting a finger.
When you choose HEP for toilet upgrades and replacements, you’re partnering with a local team that backs every installation with transparent pricing, fast scheduling, and a satisfaction guarantee. Let us help you conserve resources, boost property value, and add a fresh look to your bathroom—schedule your consultation today and see why Old Fort homeowners trust HEP to keep their plumbing flowing smartly.
FAQs
How much water can a modern high-efficiency toilet save compared with an older fixture?
Traditional toilets installed before the mid-1990s typically use 3.5–5.0 gallons per flush (gpf). High-efficiency toilets (HETs) installed today are rated at 1.28 gpf or less, and dual-flush models average about 1.1 gpf for liquid waste. For a household of four that flushes 16–20 times a day, the switch can reduce annual water use by 12,000–15,000 gallons. At Old Fort’s average water/sewer rates, that translates into $80–$120 in yearly savings while lowering strain on the community’s treatment infrastructure.
What kinds of water-saving toilets do you install in Old Fort?
We offer three main categories: (1) Single-flush HETs that deliver a consistent 1.28 gpf; (2) Dual-flush units that provide two buttons—about 1.1 gpf for liquids and 1.6 gpf for solids; and (3) Pressure-assisted toilets that use compressed air to clear the bowl with just 1.0 gpf. All models we stock carry the EPA WaterSense label, are certified for the NC Plumbing Code, and come in a range of bowl heights, rough-in sizes, and styles to fit bathrooms from historic Old Fort homes to new builds.
Will a low-flow or dual-flush toilet clog more often or require multiple flushes?
No. Modern water-saving toilets rely on redesigned bowls, larger fully-glazed trapways, and optimized siphon jets. Independent MaP (Maximum Performance) testing shows that quality WaterSense models remove at least 1,000 g of waste in a single flush—far exceeding typical household demand. When properly installed and vented, they are just as reliable as 3.5 gpf units and often generate a stronger bowl rinse due to improved hydraulics.
Are rebates or tax incentives available for toilet upgrades in Old Fort?
Yes. The North Carolina DEQ periodically funds utility rebate programs that offer $25–$75 per WaterSense toilet. McDowell County residents connected to the public water system can also apply for bill credits when replacing fixtures manufactured before 1994. Funds are limited and issued on a first-come, first-served basis, so we provide the application form and proof of purchase at installation. Federal tax credits currently cover only whole-home water-reuse systems, but legislation changes yearly—ask us for the latest guidance.
What does the replacement process involve and how long will my bathroom be out of service?
A standard removal and installation usually takes 2–3 hours. We shut off the supply, drain the old tank and bowl, disconnect the flange bolts, and inspect the closet flange for cracks or rot. A new wax or wax-free seal is installed, the new bowl is leveled and secured, and the tank (if two-piece) is mounted with brass hardware. After connecting the supply line and adjusting the fill valve, we perform dye-tablet leak tests and haul away the old fixture for recycling. Your bathroom can be used immediately once we finish the final flush and caulk bead.
How do I maintain my new water-saving toilet to keep it performing efficiently?
Routine care is simple: (1) Avoid in-tank bleach tablets—they degrade gaskets and void most warranties; use mild bowl cleaners instead. (2) Once a year, lift the tank lid and wipe sediment from the fill-valve screen to maintain proper flow. (3) Check the flapper or seal annually; replacements cost under $15 and take five minutes. (4) If you notice phantom flushing or running water, call us promptly—fixing a faulty valve can prevent hundreds of gallons of lost water. Following these steps ensures your HET continues saving water for 20+ years.