- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Toilet Upgrades and Replacements | Plumbing | Old Fort
Whether you’re battling constant clogs, an outdated look, or soaring water bills in your Old Fort home, HEP’s licensed plumbers make transforming your bathroom simple. Our team handles everything from removing your old fixture to installing the latest low-flow technology, so you get a cleaner flush, quieter operation, and a style that complements your space. Homeowners trust us for precise workmanship, transparent pricing, and courteous service that respects both your schedule and your floors.
From quick same-day fixes to full bathroom remodels, we tailor each project to your goals—helping you choose the perfect height, bowl shape, and efficiency rating before we haul away the old unit for proper disposal. When you’re ready for dependable, code-compliant toilet upgrades and replacements in Old Fort, call the pros who back every job with industry-leading warranties and a satisfaction promise. Your new throne is just one flush away from being flawless!
FAQs
How do I know it’s time to replace my toilet instead of repairing it?
If your toilet is more than 20 years old, has visible cracks in the tank or bowl, wobbles even after bolt tightening, or needs frequent repairs to the fill valve or flapper, replacement is usually more cost-effective. Older 3.5–7 gpf (gallons per flush) models can also add up to $100 per year to your water bill compared with new 1.28 gpf high-efficiency units. McDowell County’s hard water can accelerate wear on porcelain and internal parts, so a professional inspection from our licensed plumbers will quickly reveal whether an upgrade is the smarter choice.
What efficiency or comfort features can I get when upgrading my toilet?
Modern toilets offer dual-flush buttons (0.8 gpf for liquid, 1.28 gpf for solids), pressure-assist technology for stronger flushes, "comfort height" (17–19 in.) bowls that meet ADA guidelines, skirted designs that hide the trapway for easier cleaning, and antimicrobial glaze to reduce staining. We also install bidet seats, soft-close lids, and touchless flush valves. Our team can recommend WaterSense®-certified models that qualify for utility rebates in Old Fort and surrounding areas.
Are permits required for toilet replacement in Old Fort, and do you handle them?
For a straight "like-for-like" swap in a single-family residence, the Town of Old Fort and McDowell County Building Inspections generally waive a permit. However, if the job involves relocating the toilet, modifying the drain line, or altering structural members, a plumbing permit is mandatory under the 2024 North Carolina State Plumbing Code. As licensed NC plumbing contractors, we pull any required permits, schedule inspections, and provide the homeowner with all documentation at no additional hassle.
How long will a typical toilet replacement take, and will my water be off all day?
A standard replacement—removing the old unit, inspecting the flange, installing a new wax ring or rubber seal, setting the new toilet, and testing—usually takes 1.5–2 hours. Your home’s main water supply is only shut off for about 15–20 minutes. We protect floors with drop cloths, haul away debris, and re-seal around the base before leaving. If unexpected subfloor damage or flange corrosion is found, we’ll explain repair options on the spot and keep you updated on any additional time needed.
What does a toilet upgrade cost in the Old Fort area, and what affects the price?
Prices start around $475 for an economy WaterSense® toilet installed and range up to $1,400+ for luxury one-piece or smart bidet models. Key factors include: (1) toilet style and brand, (2) rough-in size—10 in., 12 in., or 14 in.—and whether an offset flange is required, (3) condition of the closet flange/subfloor, (4) replacement of supply line or shut-off valve, and (5) disposal fees. We provide firm, up-front quotes after a free on-site assessment so there are no surprises.
Do you remove the old toilet and assist with rebates or water-saving programs?
Yes. Our plumbers will disconnect, drain, and haul away the old toilet, recycling porcelain whenever possible at McDowell County Solid Waste. We also complete any rebate paperwork offered by the City of Marion Water Department or Duke Energy’s Smart $aver program for qualifying high-efficiency fixtures. Customers typically receive $30–$75 back per toilet, and we’ll guide you through the entire process so you can start saving water and money immediately.