- HEP Plumbing
- High-efficiency Options

High-efficiency Options
High-efficiency Options | Toilet Upgrades and Replacements | Plumbing | Old Fort
Looking to cut water bills without sacrificing performance? HEP’s seasoned plumbers bring the latest high-efficiency technology straight to your bathroom in Old Fort, offering swift and seamless toilet upgrades and replacements that can save up to 30% more water per flush. From sleek dual-flush models to ultra-quiet pressure-assist units, we help you choose fixtures that fit your style, meet local codes, and stand up to everyday use—then install them with the meticulous care you expect from Western North Carolina’s trusted plumbing team.
Whether you’re renovating a historic cottage or refreshing a modern mountain home, our experts handle everything from hauling away the old fixture to perfecting the final caulk line, so you can enjoy reliable, eco-friendly performance right away. Discover how effortless comfort, reduced utility costs, and a lower environmental footprint all begin with HEP’s high-efficiency toilet upgrades and replacements in Old Fort—because great plumbing is more than pipes; it’s peace of mind.
FAQs
What makes a toilet “high-efficiency,” and how much water can I expect to save?
A high-efficiency toilet (HET) is certified to use 1.28 gallons per flush (gpf) or less, compared with the federal standard of 1.6 gpf for conventional models. Dual-flush HETs average even lower at about 1.1 gpf. In a typical Old Fort household this translates to 20–30 percent less water usage—or roughly 8,000–10,000 gallons saved per year for a family of four—lowering both your water and sewer bills.
Will a high-efficiency toilet flush as well as my current one?
Yes. Modern HETs rely on redesigned trapways, larger flush valves, and pressurized or gravity-assist technology to clear the bowl with fewer gallons. Independent MaP (Maximum Performance) tests rate most quality HETs at 800–1,000 grams per flush—better or equal to many older 3.5 gpf toilets. We stock proven brands and model lines that we have field-tested across McDowell County, so you won’t sacrifice performance for savings.
Are rebates or incentives available in Old Fort for upgrading to a high-efficiency toilet?
Currently, the City of Marion and the McDowell County Water Department both offer $40–$75 bill credits when you replace a 1.6 gpf or higher toilet with a WaterSense-labeled HET. Duke Energy customers can also apply for a $25 Smart Saver rebate if the replacement is part of a comprehensive water-saving project. We’ll supply the necessary documentation and serial numbers and can submit the paperwork on your behalf at no extra charge.
How long does a toilet replacement take, and what happens to my old fixture?
A standard replacement—including removal of the old toilet, minor flange repairs, setting the new bowl, installing the tank, testing, and cleanup—takes about 90 minutes to two hours. If you need subfloor work or a closet flange replacement, add another hour. We haul away the old unit and recycle porcelain locally whenever possible; disposal fees are included in our written estimate, so there are no surprises.
Do high-efficiency toilets require special maintenance or replacement parts?
Routine care is the same as with any quality toilet: avoid drop-in tank tablets, use non-abrasive cleaners, and have the flapper inspected every 3–5 years. Replacement parts—flappers, fill valves, and seals—are readily available at local hardware stores, though we carry OEM kits on our trucks for same-day repairs. Pressurized HETs include a sealed pressure vessel that rarely needs service, and most manufacturers back it with a 10-year warranty.
Can you retrofit my existing toilet to make it more efficient instead of replacing it?
For pre-1994 toilets that use 3.5 gpf or more, retrofits (dual-flush conversion kits, adjustable flappers, fill-cycle diverters) can reduce consumption, but they seldom achieve true HET performance and may void the manufacturer’s warranty. If your toilet is already 1.6 gpf, retrofits deliver marginal savings only. Because HET prices have dropped and rebates cover much of the cost, full replacement usually pays for itself within two to three years; however, we’re happy to evaluate your fixture and provide both options.