- HEP Plumbing
- Tankless Heaters

Tankless Heaters
Tankless Heaters | Tankless Water Heater Install | Plumbing | Old Fort
Imagine turning on the tap in your Old Fort home and getting a steady stream of perfectly heated water—without waiting, without bulky tanks, and without worrying about running out. That’s what HEP’s licensed, insured plumbers deliver with a professional tankless water heater install. We evaluate your household’s demand, recommend the right high-efficiency unit, and handle everything from clean removal of the old tank to precise venting, gas, and electrical hookups. All you have to do is enjoy endless, energy-saving hot water.
Customers choose HEP because we combine small-town courtesy with big-league expertise. You’ll get transparent pricing, workmanship guarantees, and same-day service options, plus ongoing maintenance plans that keep your new system performing at peak efficiency for years. Whether you’re upgrading for lower utility bills, reclaiming closet space, or boosting your home’s resale value, our team makes the whole experience effortless—so you can say goodbye to cold-water surprises and hello to constant comfort.
FAQs
What are the main benefits of installing a tankless water heater in Old Fort?
Tankless heaters provide hot water on demand, so you never run out in the middle of a shower. They are up to 40 % more energy-efficient than storage tanks, which can cut utility bills. Because the unit is wall-mounted, you gain valuable floor space. Their life expectancy averages 20 years—about double that of a tank—and many models qualify for federal or state efficiency incentives.
How long does a typical tankless water heater installation take?
Most residential jobs in Old Fort can be completed in a single day. A straightforward replacement of a gas tank with a gas tankless unit usually takes 4–6 hours. If electrical or gas service upgrades, venting through masonry, or relocation of water lines are required, the job may extend to 6–10 hours. We handle permits and inspections with McDowell County so you have no paperwork headaches.
Will my existing gas or electrical service need to be upgraded?
It depends on the size of the unit and your home’s current utilities. Gas tankless units need a ¾-inch gas supply and a Category III or IV vent. Electric models often require multiple 40- to 60-amp breakers and 8- or 6-gauge wiring. During our free on-site estimate we measure gas pressure, breaker capacity, and wire size so you’ll know in advance if service upgrades are necessary and what they will cost.
Is hard water in the Old Fort area a problem for tankless heaters?
Old Fort’s municipal supply has moderate hardness (3–5 gpg). While not extreme, mineral buildup can shorten a heat exchanger’s life. We recommend installing a simple pre-filter or a scale-reduction cartridge. Annual flushing with white vinegar or a citric-acid solution (a 45-minute procedure we can perform or show you how to do) keeps the warranty intact and maintains peak efficiency.
What kind of ongoing maintenance does a tankless unit require?
Maintenance is minimal. Most manufacturers call for a yearly descaling flush, inspection of the combustion chamber or heating elements, cleaning the inlet screen filter, and checking vent termination. We offer an affordable service plan that includes all of these tasks plus a safety check of gas pressure, temperature settings, and carbon-monoxide levels.
Are there rebates or tax credits for tankless water heaters in Old Fort?
Yes. Qualifying ENERGY STAR gas tankless models are eligible for a 30 % federal tax credit (up to $600) through 2032 under the Inflation Reduction Act. Duke Energy Progress customers can also receive a $350 bill credit for switching from an electric tank. We provide all required documentation and can apply the rebates as an instant discount on your invoice.