- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tankless Water Heater Install | Plumbing | Old Fort
When you invite HEP’s licensed plumbers into your Old Fort home for a tankless water heater install, you’re choosing endless hot water, lower utility bills, and craftsmanship backed by decades of experience. Our team evaluates your household’s demand, expertly sizes the unit, and handles every step—removal of the old tank, precise gas or electric hookups, and code-compliant venting—so you enjoy efficient, on-demand comfort without the worry.
From the first call to the final test run, we treat your space with respect, protect your floors, and leave the work area spotless. You’ll get clear upfront pricing, manufacturer-approved installation, and the reassurance of a full labor warranty. Ready to reclaim closet space, cut energy waste, and have hot water whenever you need it? Schedule your Old Fort tankless upgrade with HEP today and feel the difference every shower, load of laundry, and dish cycle.
FAQs
Why should I hire a licensed plumber for a tankless water heater installation in Old Fort?
North Carolina building codes require any gas, propane, or electric water-heating equipment to be installed by a licensed plumbing contractor. A licensed plumber has the training to size the unit correctly, run gas or electrical lines safely, pull the necessary permits with McDowell County, and provide a manufacturer-approved installation that keeps your warranty intact.
How long does a typical tankless water heater installation take?
For most single-family homes in Old Fort, a straightforward replacement takes 4–6 hours. Converting from a tank to a tankless system can take 6–10 hours because we may need to up-size gas lines, upgrade venting, and relocate water lines. We schedule the job so you are rarely without hot water for more than half a day.
Do I need a permit for a tankless water heater in Old Fort?
Yes. McDowell County requires a plumbing/mechanical permit for all new or replacement water heaters, including tankless models. Our licensed plumbers handle the entire permitting process, arrange the county inspection, and provide you with the final approval paperwork for your records.
What size tankless unit is right for my household?
Sizing is based on gallons-per-minute (GPM) demand and incoming water temperature. A typical three-bathroom Old Fort home needs a 9–11 GPM gas unit, while smaller households may only require a 6–8 GPM model. During our on-site consultation we calculate simultaneous fixture use, winter groundwater temperature, and fuel type to recommend the most efficient unit.
What maintenance does a tankless water heater require, and can you perform it?
Tankless heaters should be flushed annually to remove mineral scale and maintain efficiency. In areas with hard water—parts of Old Fort included—we also recommend cleaning the inlet filter every six months. Our service team offers affordable yearly maintenance plans that keep your warranty valid and extend the life of the heat exchanger.
Are there rebates or incentives for installing a tankless water heater in Old Fort?
Yes. Duke Energy customers can qualify for a $150–$250 rebate on ENERGY STAR® gas tankless models. The federal 25C tax credit covers 30 % of the installed cost, up to $600. We provide the paperwork and model numbers you need to claim both incentives and apply the rebates as an instant discount whenever possible.