- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Old Fort
When the morning chill of Old Fort meets an unexpected cold shower, HEP’s licensed plumbers are ready to bring back the comfort you count on. From precise diagnoses to tidy installations, we handle every aspect of your tank water heater with the skill and courtesy that have made us the community’s go-to team. Whether your current unit is sputtering, leaking, or simply costing too much to run, our pros arrive equipped to repair, replace, or upgrade—always explaining your options in clear, upfront language.
Backed by industry-leading warranties and 24/7 emergency response, we combine hometown service with cutting-edge training to keep your hot water flowing year-round. Schedule today and discover why Old Fort homeowners trust HEP to treat their homes like our own—because when it comes to reliable comfort, every drop matters.
FAQs
What are the most common signs that my tank water heater in Old Fort needs repair or replacement?
Watch for water that takes longer than usual to heat, inconsistent or lukewarm temperatures, rumbling or popping noises from the tank, rusty-colored hot water, or visible leaks near the base of the unit. Any of these symptoms can indicate sediment buildup, a failing heating element, or internal corrosion. Calling a licensed plumber promptly prevents small issues from escalating into a full tank failure or water damage to your Old Fort home.
How long should a standard tank water heater last with Old Fort’s water quality?
With proper installation and yearly maintenance, most gas or electric tank water heaters last 8–12 years in Old Fort. Our local water has moderate mineral content, so annual flushing to remove sediment is important. Installing a sacrificial anode rod and a pressure-reducing valve where needed can also extend service life. Once a unit approaches 10 years or shows signs of rust or leaks, replacement is usually more cost-effective than repair.
Why is it important to hire a licensed plumber for water heater installation?
North Carolina plumbing codes require a licensed professional to connect potable water and gas or electrical lines. A licensed plumber ensures safe venting, correct pressure relief valve placement, and compliance with local permitting in McDowell County. Proper installation protects your family from carbon monoxide, scalding, and costly water damage and keeps the manufacturer’s warranty valid.
How often should I flush my tank water heater, and what does it cost?
We recommend a full flush once a year in Old Fort to remove sediment that insulates the burner and shortens tank life. A typical flush takes about an hour and costs $120–$180, depending on accessibility and tank size. Pairing the flush with an annual safety inspection saves on labor and identifies worn anode rods or pressure valves before they fail.
Are there energy-efficient options that still use a storage tank?
Yes. Today’s high-efficiency (U-EF 0.70–0.85) gas and hybrid electric heat-pump water heaters offer up to 30–60 percent lower operating costs compared with older standard models. Many qualify for Duke Energy rebates or federal tax credits, reducing upfront price. Our plumbers can calculate payback time based on your household’s hot-water demand and local utility rates to see if an efficient tank model makes sense for you.
What should I do if my water heater is leaking, and how fast can you reach my Old Fort address?
First, turn off power to the water heater—switch off the dedicated breaker for electric units or turn the gas control to the "pilot" setting for gas models. Then close the cold-water shutoff valve at the top of the tank to limit further leaking. Call us right away; our on-call licensed plumbers can typically arrive anywhere in Old Fort or the surrounding area within 60–90 minutes. We ’ll diagnose whether a valve, pipe, or the tank itself has failed and provide immediate repair or recommend replacement if necessary.