- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Emergency Plumbing | Plumbing | Old Fort
When your water heater quits on a chilly Old Fort morning, every minute without hot water feels like an hour. HEP’s licensed technicians arrive fast, stocked with quality parts for gas, electric, and tankless units, so most fixes happen on the first visit. From failed heating elements to burst relief valves, we diagnose and repair with transparent pricing, tidy workmanship, and a smile—restoring steamy showers and peaceful routines before the day gets away from you.
Should the leak turn into a flood or the pilot refuse to light at midnight, our 24/7 emergency plumbing team is already on call. One quick phone tap connects you to a live dispatcher who tracks the nearest specialist, ensuring a rapid response anywhere in Old Fort. Trust HEP for courteous service, iron-clad warranties, and the reassuring knowledge that hot water—and a dry, safe home—are always just a knock away.
FAQs
What should I do first if my water heater starts leaking in Old Fort?
Turn off the cold-water supply valve located on the pipe entering the top of the heater, then shut off the power source (flip the circuit breaker for electric units or turn the gas control knob to “OFF” for gas models). Once these steps are taken, call our emergency plumbing hotline right away. Our technicians are stationed locally in Old Fort, so we can usually arrive within an hour to assess the leak and prevent further water damage.
Are your plumbers available 24/7 for emergency water-heater repairs in Old Fort?
Yes. Our certified technicians are on call around the clock—including nights, weekends, and holidays. When you contact us outside regular business hours, your call is routed to a live dispatcher who can immediately send the closest available plumber to your Old Fort address. There are no extra charges for weekend or holiday dispatch; we charge the same fair rates any time of day.
What warning signs indicate my water heater needs immediate professional attention?
Call us right away if you notice: (1) water pooling around the tank, (2) no hot water or rapidly fluctuating temperatures, (3) rumbling, popping, or banging noises, (4) rusty or discolored hot water, (5) a rotten-egg or gas smell around a gas heater, or (6) the temperature-pressure relief valve dripping continuously. These symptoms can signal dangerous pressure build-up, internal corrosion, or imminent heater failure.
Can you install a new water heater the same day if mine can’t be repaired?
In most cases, yes. Our service vehicles carry common tank sizes (30-, 40-, 50-, and 75-gallon), expansion tanks, and the fittings required for both gas and electric models. After confirming that replacement is the most cost-effective option, we can obtain any necessary Old Fort permits electronically and complete the swap—usually in 3–4 hours—so you’re never without hot water overnight.
What brands and types of water heaters do you service or install?
We repair and install all major manufacturers, including Rheem, AO Smith, Bradford White, Rinnai, Navien, and Whirlpool. Our technicians are trained on conventional tank heaters, high-efficiency gas or electric models, tankless on-demand units, hybrid heat-pump heaters, and point-of-use systems. No matter the age or configuration, we have the parts and expertise to restore proper function quickly.
How much does emergency water-heater service typically cost in Old Fort?
Costs vary based on the problem and parts required, but we provide up-front, flat-rate pricing after our diagnostic inspection. Minor repairs such as element or thermocouple replacement usually range from $150–$350. More complex issues—leaking tanks, gas valve failures, or full replacements—can range from $700–$2,500 depending on size and efficiency rating. We waive the after-hours dispatch fee and offer financing options and manufacturer warranties to keep the service affordable.