Transparent Pricing
Transparent Pricing | Drain Opening | Plumbing | Old Fort
When a stubborn clog tries to turn your Old Fort home into a watery mess, HEP’s transparent pricing plumbing team is ready to swoop in with fast, friendly service. From the moment you call, we quote honest, up-front rates—no hidden add-ons, no surprise surcharges—so you know exactly what the fix will cost before we pick up a single wrench. Our licensed pros arrive in fully stocked vans, armed with cutting-edge tools that make quick work of even the toughest drain opening challenges.
Whether it’s a kitchen sink backed up after dinner or a shower refusing to drain on a busy Monday morning, we treat every job with the urgency and care you deserve. We protect your floors, respect your schedule, and clean up when we’re done, leaving nothing behind but a smoothly flowing pipe and the peace of mind that comes from transparent, trustworthy service. With HEP, clear pricing and clear drains go hand in hand—so you can get back to enjoying your Old Fort home without the hassle.
FAQs
How does your transparent pricing work for drain opening in Old Fort?
We publish a flat rate menu for the most common drain issues in Old Fort, so you know the exact cost before any work begins. Once our technician diagnoses the clog, they match it to the menu price—no hidden fees, trip charges, or surprise labor add-ons. If your situation falls outside the menu (for example, a collapsed pipe), we give you a written quote on the spot and get your approval before proceeding.
What does the flat rate include?
Our flat rate covers the service call, the use of professional drain-clearing equipment (such as augers or high-pressure water jetting), minor materials like protective drop cloths and drain caps, and a follow-up camera inspection when applicable. Clean-up and disposal of any debris are also included, so your home is left as tidy as we found it.
Do you charge extra for evenings, weekends, or emergencies?
No. We understand that clogs don’t keep business hours, so our transparent pricing stays the same 24/7. Whether you call at 2 p.m. on a Tuesday or 10 p.m. on a Saturday, you pay the same published flat rate for drain opening in Old Fort. If additional repair work is needed after the clog is cleared, we’ll quote that separately—again, with upfront pricing.
How quickly can you get to my home in Old Fort?
We have technicians on rotating standby covering the Old Fort area at all times. For most addresses in town we can arrive within 60–90 minutes. When you book, our dispatcher will give you an exact arrival window and text you a real-time tracking link so you can see when the truck is on its way.
What methods do you use to clear drains, and will they damage my pipes?
Our primary tools are motorized cable machines for standard clogs and hydro-jetting equipment for tougher blockages or grease buildup. Both methods are safe for PVC, copper, and cast-iron lines when used by trained professionals. We also perform a camera inspection afterward to ensure the line is fully open and to verify that no pipe damage has occurred.
Is your drain opening service guaranteed?
Yes. Every drain opening comes with a 30-day clear-line guarantee. If the same drain backs up again during that period, we’ll return and re-open it at no charge. If we discover an underlying structural issue (like a broken pipe) that causes a repeat blockage, we’ll credit the original drain-opening fee toward the repair cost.