- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Ocoee
Whether you’re tired of unreliable flushes, rising water bills, or an outdated look, HEP makes transforming the most-used seat in your Ocoee home refreshingly simple. Our Master Plumbers provide clear, upfront quotes before a wrench is lifted, so you’ll always know the cost of labor, fixtures, and haul-away—no surprises, no hidden fees, just truly transparent pricing. From water-saving dual-flush models to sleek, comfort-height designs, we stock industry-leading brands and arrive ready to install in a single visit.
With HEP handling your toilet upgrades and replacements, expect spotless workmanship backed by generous warranties, courteous techs who respect your space, and scheduling that works around your busy day. Book online or call, and enjoy a hassle-free path to better performance, lower utility costs, and a bathroom you’ll be proud to show off.
FAQs
How does your transparent pricing model work for toilet upgrades and replacements in Ocoee?
Before any work begins, one of our licensed plumbers performs an on-site inspection and provides a written, line-item estimate that lists the fixture cost, labor, disposal, tax, and any optional add-ons. The price you sign is the price you pay—no hidden trip fees, overtime surcharges, or surprise material mark-ups. If unexpected issues such as a cracked flange or sub-floor damage are discovered after removal, we show you the problem, give you a firm cost for the additional work, and proceed only with your approval.
What is the average cost to replace a standard toilet in Ocoee, and what factors affect the price?
Most straightforward replacements fall between $425 and $750, which includes a quality elongated 1.28-gpf toilet, wax ring, supply line, shut-off valve, labor, and haul-away of the old unit. Pricing can rise when you opt for luxury smart toilets, pressure-assisted models, wall-hung/hidden-tank systems, or if we must repair a damaged flange, relocate the rough-in, replace water-damaged flooring, or correct code violations. Your written quote will spell out every variable so you can decide what fits your budget.
Can you help me choose a high-efficiency or ADA-compliant toilet, and do you supply the fixture?
Absolutely. We carry and install major brands such as Kohler, Toto, American Standard, and Gerber in water-saving 1.28-gpf and ultra-high-efficiency 0.8-gpf models. Our team reviews flush performance, bowl shape, seat height, color options, and available rebates from Ocoee Utilities so you can make an informed choice. ADA-compliant “comfort height” toilets (17"–19" rim) are available at no extra labor cost. You may also supply your own fixture if you prefer; we simply adjust the estimate to remove the product cost.
How long does a typical toilet replacement take, and will I be without water?
A routine swap usually takes 1.5–3 hours from start to finish. The main water supply is turned off only during removal and installation—typically 20–30 minutes—so household disruption is minimal. We protect surrounding flooring, test for leaks, re-caulk the base, and clean the work area before we leave. Same-day and weekend appointments are available, and you can schedule a specific two-hour arrival window so you’re not waiting all day.
Do I need a permit for a toilet replacement in Ocoee, and will you handle it?
Ocoee’s building department does not require a permit when you are replacing a toilet with a like-for-like unit in the same location. However, if the project involves relocating the drain, altering the vent stack, or significant structural/floor repairs, a plumbing permit may be required. If permitting becomes necessary, we prepare the paperwork, pay the fees up front (shown on your quote), and coordinate the inspection so you don’t have to manage any red tape.
What warranties and guarantees do you provide on your toilet installations?
All toilets we supply come with the manufacturer’s parts warranty, usually 1–10 years depending on the brand. In addition, we back our workmanship with a comprehensive two-year labor warranty—if any installation-related leak or issue occurs, we’ll return and fix it at no charge. Our Transparent Pricing Guarantee ensures you’ll never pay more than the written quote, and our 100% Satisfaction Promise means we don’t consider the job done until you’re happy with flush performance, fit, and cleanliness.