Robust Warranties
Robust Warranties | Toilet Upgrades and Replacements | Plumbing | Ocoee
When your bathroom needs new life, HEP’s licensed plumbers in Ocoee make the process simple, affordable, and worry-free. We specialize in toilet upgrades and replacements that boost efficiency, comfort, and style while cutting down on water bills. From sleek, low-flow models to ADA-compliant options, every installation is backed by our industry-leading robust warranties—so you can flush with confidence for years to come.
Our team arrives on time, treats your home with respect, and hauls away the old fixture the same day. Transparent quotes, 24/7 emergency support, and genuine name-brand parts mean no surprises—just a flawless finish you’ll love. Choose HEP to experience craftsmanship that’s built to last and customer care that never quits.
FAQs
What types of toilet upgrades and replacements do you offer in Ocoee?
We install and replace virtually every residential and light-commercial toilet style available—standard two-piece units, sleek one-piece models, comfort-height ADA-compliant bowls, skirted designs, and high-efficiency dual-flush systems. You can choose from trusted brands such as Toto, Kohler, American Standard, and Gerber, or we can source a specific model you’ve already picked out. If you’re unsure which toilet best suits your space, our Ocoee-based plumbing consultants provide free, in-home evaluations to match bowl shape, rough-in size, flushing technology, and aesthetic preferences to your budget.
How does your robust warranty work for toilet installations?
Every toilet upgrade or replacement comes with our industry-leading Two-Tier Warranty: 1) a 5-year labor warranty covering installation workmanship, and 2) full manufacturer parts coverage (typically 1–10 years depending on the brand). If any leak, rocking, seal failure, or flushing defect occurs that can be traced to our installation, we fix it at no cost—including parts, labor, and trip charges—for five full years. You’ll receive a written certificate before we leave, and warranty claims can be opened 24/7 through our local Ocoee office or online portal.
Are high-efficiency and water-saving toilets included under your warranty?
Yes. All WaterSense-certified high-efficiency (HET) or dual-flush toilets we install are protected by the same 5-year labor warranty and the manufacturer’s parts warranty. Because HET models have specialized fill valves and flushing mechanisms, we also include one free tune-up visit within the first 18 months to adjust water levels and ensure peak performance.
How long does a typical toilet replacement take, and will my water be shut off?
Most standard replacements in Ocoee are completed in 90–120 minutes. We shut off the water supply only to the affected bathroom, not your entire home, for roughly 30 minutes while we remove the old unit and set the new wax or rubber seal. For more complex projects—such as relocating the flange or repairing subfloor damage—additional time may be required, but we’ll give you a precise estimate before work begins.
Do you handle disposal of my old toilet and ensure code compliance?
Absolutely. We remove and responsibly recycle or dispose of your old toilet at no extra charge. Our licensed plumbers pull any required City of Ocoee permits, set the new toilet to Florida Plumbing Code specifications, and perform a final pressure/leak test. You’ll receive a compliance receipt for your records, which is useful if you ever sell the home.
What should I do if I notice an issue after installation during the warranty period?
Call our 24-hour warranty hotline at (407) 555-TOILET or submit a claim through our website. Provide the installation date and a brief description of the issue—photos help but aren’t required. We prioritize warranty calls, dispatching a technician to Ocoee addresses within 48 hours (same-day service for active leaks). All qualifying repairs are free, and if a manufacturer defect forces a full toilet replacement, we cover labor plus handle the paperwork with the supplier so you don’t have to.