Emergency Repairs
Emergency Repairs | Commercial Plumbing | Plumbing | Ocoee
At HEP, we understand that a burst pipe, overflowing drain, or failed water heater can bring operations to a halt in seconds. That’s why our licensed technicians arrive fast—24/7, 365—with fully stocked vans and cutting-edge diagnostic tools, ready to tackle any emergency repairs your Ocoee business faces. From restaurants on West Colonial Drive to medical offices off State Road 429, we restore water flow, protect inventory, and minimize downtime so you can keep serving customers without missing a beat.
Our commercial plumbing specialists handle everything from massive water-main breaks and grease-trap overflows to backflow prevention, high-capacity water heaters, and code-mandated inspections. We provide transparent estimates, real-time progress updates, and a workmanship guarantee that lasts long after the water pressure is back where it belongs. When emergencies strike, trust the local team that treats your property like mission-critical infrastructure—HEP keeps Ocoee businesses running smoothly, safely, and confidently.
FAQs
What qualifies as a commercial plumbing emergency in Ocoee?
Any issue that threatens to shut down or severely disrupt your business operations is considered an emergency. Common examples include burst pipes, major sewer backups, gas line leaks, overflowing grease traps, loss of hot water in food-service establishments, or any plumbing failure that poses a safety risk to employees or customers. Because these situations can cause property damage, health code violations, and lost revenue, they require immediate professional attention.
How fast can your team arrive at our Ocoee business during an emergency?
We have licensed technicians on call 24/7 and an Ocoee-based dispatch system. In most cases, a crew can be on site within 60 minutes of your call—often sooner for locations near downtown Ocoee, State Road 50, or the West Oaks Mall area. Real-time GPS tracking lets us give you accurate arrival estimates and keep you updated while our team is in transit.
Do you handle all types of commercial properties and plumbing systems?
Yes. Our plumbers are trained and equipped to service restaurants, office buildings, medical facilities, retail stores, warehouses, schools, and multi-tenant complexes. We work on everything from high-capacity water heaters and booster pumps to commercial kitchen fixtures, grease interceptors, backflow prevention devices, and industrial-grade piping. Whatever your building’s size or plumbing layout, we have the parts and expertise to repair it quickly.
What should I do until your emergency plumber gets here?
1. Shut off the nearest water isolation valve or the main water supply to stop active leaks. 2. If a sewer backup is involved, keep people away from the affected area to reduce health risks. 3. Turn off electrical power in any zone where water is reaching outlets, appliances, or switch panels. 4. For gas leaks, evacuate the building immediately, leave doors open to ventilate, and call 911 once outside. 5. Take photos or short videos of the damage for insurance documentation. 6. Do not attempt extensive repairs yourself—temporary measures like placing buckets under leaks are fine, but improper DIY fixes can worsen the problem.
Are your emergency plumbers licensed, insured, and familiar with Ocoee codes?
Absolutely. All lead technicians hold current Florida state plumbing licenses and complete ongoing training on Orange County and City of Ocoee building codes, including the latest backflow and grease trap regulations. We carry $2 million in general liability insurance and full workers’ compensation coverage. Our familiarity with local permitting offices means we can pull emergency permits quickly when required.
How are after-hours or holiday emergency services priced?
We charge a flat emergency dispatch fee that covers travel and initial diagnostic work, followed by transparent, upfront pricing for labor and materials. Rates are slightly higher after 6 p.m., on weekends, and on federal holidays to cover overtime staffing, but you’ll receive a written estimate for approval before repairs begin. We honor that price—even if the job takes longer than expected—and we accept major credit cards, ACH transfers, and most commercial property insurance claims.