- HEP Plumbing
- Sewer Backups

Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | Oakdale
The moment you notice gurgling drains, foul odors, or murky water creeping back into your Oakdale home, every second counts. HEP’s seasoned team rushes in with advanced camera inspections, high-pressure jetting, and proven repair techniques to stop sewer backups before they wreck floors, walls, or priceless keepsakes. We’re local, we’re fast, and we keep fully stocked trucks on standby day and night for true emergency plumbing relief—so you don’t have to wait while damage spreads.
From clearing a single clogged main line to rebuilding sections of compromised sewer pipe, our licensed technicians tackle the mess safely and leave your property disinfected and restored. Transparent, up-front pricing, courteous service, and a satisfaction guarantee mean you can focus on getting life back to normal while we handle the heavy lifting. Call HEP now and feel the stress disappear as quickly as your wastewater.
FAQs
What should I do first when sewage starts backing up in my Oakdale home?
Immediately stop running any water or flushing toilets to avoid adding volume to the blockage. Keep family members and pets away from contaminated areas for health reasons, then shut off electricity if the water level is approaching outlets or appliances. Call our Oakdale emergency plumbing line right away—our dispatcher will gather details, give you safety tips, and send a licensed technician to your address 24/7.
How quickly can your emergency plumbers arrive in Oakdale for a sewer backup?
Because our service hub is located less than 10 minutes from downtown Oakdale, we typically have a technician on-site within 60 minutes of your call, day or night. During widespread storm events, response time may stretch slightly, but we always triage true sewage emergencies first and keep you informed of the ETA by text or phone.
What are the common causes of sewer backups in the Oakdale area?
The most frequent culprits we see include tree-root intrusion into older clay or cast-iron laterals, grease buildup from kitchen drains, flushable wipes that aren’t actually flushable, and heavy rain that overwhelms the municipal combined sewer system. In some Oakdale neighborhoods, original 1960s pipes have deteriorated or shifted, creating offsets that trap debris and trigger recurring backups.
Will my homeowners insurance cover the cost of sewer backup repairs?
Standard homeowners policies usually exclude sewer backup damage unless you’ve added a specific sewer or water-backup rider. Check your declarations page for wording such as “Back-Up of Sewers and Drains Endorsement.” If you carry that rider, it can help pay for cleanup, damaged belongings, and sometimes even the plumbing repair itself (minus your deductible). We can provide detailed invoices, photos, and a cause-of-loss report to support your claim.
How do you clear a sewer line during an emergency call, and is it safe for my pipes?
After a camera inspection to pinpoint the blockage, we choose the least invasive but most effective method. For grease or sediment we use hydro-jetting at controlled pressure; for root intrusion we start with a root-cutting auger followed by enzymatic treatment. All equipment is calibrated to the pipe material and diameter, so it won’t crack aging lines. We finish with a post-cleaning video inspection and share the footage, giving you confidence that flow is fully restored.
What steps can I take to prevent future sewer backups after the repair?
1) Schedule an annual camera inspection and maintenance jetting. 2) Install a backwater valve; Oakdale’s building department sometimes offers rebates for this upgrade. 3) Keep cooking grease, coffee grounds, and fibrous foods out of drains. 4) Use only septic-safe toilet paper—avoid wipes, even those labeled as flushable. 5) Plant trees at least 10–15 feet from your sewer lateral or choose root-resistant species. Following these practices dramatically reduces the likelihood of another messy—and costly—backup.