- HEP Plumbing
- Whole-house Carbon

Whole-house Carbon
Whole-house Carbon | Water Purification | Plumbing | Oak Ridge
Imagine turning on any tap in your Oak Ridge home and knowing the water has already passed through a powerful bed of activated carbon, quietly stripping away chlorine, sediments, and unpleasant odors before it ever reaches your glass. HEP’s whole-house system integrates directly into your plumbing, so every shower, laundry load, and pot of coffee enjoys the same crystal-clear upgrade—no countertop gadgets or pitcher refills required.
This is water purification done the smart way: a single, low-maintenance unit that protects pipes and appliances, softens skin and hair, and lets you taste the difference in every sip. Backed by local technicians who understand Oak Ridge’s unique water conditions, HEP handles the testing, installation, and follow-up, leaving you with nothing but pure confidence in your water.
FAQs
What is a whole-house carbon plumbing water purification system and how does it work?
A whole-house carbon system is installed on your home’s main water line, so every tap—kitchen, bath, laundry, and outdoor spigots—receives filtered water. Inside the tank, high-capacity activated carbon acts like a sponge with millions of microscopic pores. As water passes through, the carbon adsorbs chlorine, chloramine, pesticides, industrial solvents, and hundreds of other organic chemicals. The process is purely physical; no chemicals or electricity are required, and beneficial minerals such as calcium remain in the water.
Why do Oak Ridge homeowners need carbon filtration if our municipal water already meets federal standards?
Oak Ridge Utilities supplies water that is legally potable, but “safe” does not always mean “tastes great” or “odor-free.” The city disinfects with chlorine and uses corrosion inhibitors that can leave an after-taste, and trace levels of industrial runoff and agricultural herbicides have been detected in periodic state reports. A whole-house carbon system removes these residuals, delivering bottled-water quality at every fixture, reducing skin and hair irritation, protecting plumbing from chemical wear, and giving peace of mind to households with small children or immunocompromised members.
What contaminants will the system remove, and will it affect my water pressure?
Our catalytic activated carbon media targets chlorine and chloramine (≥99%), volatile organic compounds (VOCs), trihalomethanes (THMs), benzene, MTBE, herbicides like atrazine, pesticides, and many pharmaceuticals. It also reduces unpleasant sulfur odors and improves color and clarity. Because the tank is sized to your home’s flow rate (usually 9–12 gallons per minute for a 3-bath residence), pressure loss is negligible—about 2–3 psi, which most homeowners never notice.
How often do the carbon media and pre-filters need to be replaced?
The sediment pre-filter, which catches rust and silt before they reach the carbon bed, should be replaced every 6–12 months depending on local water turbidity. The carbon media itself typically lasts 8–10 years in Oak Ridge’s average chlorine levels (≈1.5–2.0 mg/L). When its adsorption capacity is exhausted, the tank is simply re-bedded with fresh carbon; you keep the existing vessel and control valve, keeping costs low.
What is involved in installing a whole-house system in an existing Oak Ridge home, and how long does it take?
One of our licensed plumbers locates the main cold-water line—usually in the garage, crawlspace, or utility room—cuts in a bypass loop, and sets the filtration tank on a level pad. Flexible stainless connectors tie into your plumbing, and a small drain line is run for periodic backwashing. For most single-family homes the work takes 3–4 hours and water is off for less than 30 minutes. No floor drains? We can route the discharge to a nearby sump or laundry standpipe.
How much does a whole-house carbon system cost, and what warranties or financing options are available?
A typical installed price in Oak Ridge ranges from $1,450–$2,200, depending on flow-rate sizing, valve style (manual or automatic backwash), and whether a UV disinfection add-on is chosen. Every system includes a 10-year tank warranty, 5-year valve warranty, and 1-year labor guarantee. We offer 0% same-as-cash financing for 12 months or low-interest plans up to 60 months, so you can enjoy better water now and pay over time.