Lifetime Workmanship
Lifetime Workmanship | Water Purification | Plumbing | Oak Ridge
At HEP in Oak Ridge, our master plumbers don’t just install equipment—they champion crystal-clear living. Backed by our exclusive Lifetime Workmanship Guarantee, every filtration system, softener, and specialty faucet is fitted with meticulous care, ensuring reliable performance long after the first splash. From the moment we test your tap to the instant you taste the difference, you’ll feel the confidence that comes from a team obsessed with perfection.
Whether you’re battling hard minerals, funky odors, or cloudy ice cubes, our tailored water purification solutions strip away the guesswork and leave nothing but fresh, great-tasting water behind. Expect honest advice, transparent pricing, and neighbors-first service that’s as pure as the water we deliver—because in Oak Ridge, nothing matters more than trust poured into every glass.
FAQs
What does your lifetime workmanship warranty cover for water-purification installations?
Our lifetime workmanship warranty guarantees that every aspect of the labor we perform—pipe connections, mounting brackets, bypass valves, drain lines, electrical hook-ups, and any structural modifications—will remain free from installation-related defects for as long as you own the home. If a leak, malfunction, or code compliance issue arises because of our workmanship, we will correct it at no cost, including parts and labor. The warranty is fully transferable for one year should you sell your Oak Ridge property.
Which types of water-purification systems do you install in Oak Ridge homes?
We install a full range of point-of-use and whole-house systems, including reverse-osmosis (RO) units, activated-carbon filtration, UV disinfection, salt-based and salt-free water softeners, and combined multi-stage systems. All products are NSF/ANSI certified, sized to your household’s flow rate, and selected to target Oak Ridge’s common water concerns such as chlorine by-products, hardness minerals, and potential industrial contaminants.
How do I know which purification system is right for my water?
We begin every project with a complimentary on-site water analysis that checks pH, hardness, TDS, chlorine/chloramine levels, and detects VOCs or heavy metals. We review the lab results with you, discuss usage patterns, space constraints, and budget, then recommend one or more systems that specifically address those findings. You receive a written proposal outlining expected contaminant reduction, maintenance costs, and a side-by-side comparison so you can make an informed decision.
Will my water service be interrupted during installation, and how long does it take?
A typical whole-house installation in Oak Ridge takes 4–6 hours. We shut off the water main for roughly 30–45 minutes while we tie into the plumbing; afterward, we restore partial service while we mount and program the equipment. Point-of-use RO systems can be installed in about 2 hours with less than 15 minutes of water shut-off. We schedule installations at your convenience and always leave your home cleaner than we found it.
Do water-purification systems need ongoing maintenance, and do you offer service plans?
Yes. Cartridge filters generally need replacement every 6–12 months, RO membranes every 2–3 years, UV lamps annually, and softener media 7–10 years depending on water chemistry. We offer tiered maintenance plans that include scheduled filter changes, performance testing, sanitization, and 24/7 priority service calls. Enrolling in a plan extends manufacturer warranties and gives you a 10% discount on replacement filters and media.
Is installing a water-purification system worth it if Oak Ridge’s municipal water is already treated?
The Oak Ridge municipal supply meets federal standards, but many homeowners still encounter chlorine taste, hardness scaling, and trace levels of agricultural or industrial by-products. A dedicated purification system provides bottled-water quality at every tap, protects plumbing fixtures from mineral buildup, and safeguards immunocompromised family members from potential contaminants. Most systems pay for themselves in 2–3 years compared to the cost of bottled water and premature appliance replacement, making them a valuable long-term investment.