- HEP Plumbing
- Comfort-height Model

Comfort-height Model
Comfort-height Model | Toilet Upgrades and Replacements | Plumbing | Oak Ridge
Elevate your bathroom experience with HEP’s comfort-height toilets—designed to make sitting down and standing up effortless while adding a touch of modern elegance to your Oak Ridge home. Our licensed plumbers handle every detail, from removing your old fixture to expertly installing a water-saving, ADA-compliant model that blends comfort, style, and efficiency. You’ll enjoy reduced strain on knees and back, quieter flush technology, and lower utility bills, all delivered with the courteous service HEP is known for.
Whether you’re remodeling or simply ready for an upgrade, our team is ready to guide you through the best options for toilet upgrades and replacements. We arrive on time, protect your flooring, haul away debris, and leave you with a pristine, perfectly functioning bathroom—backed by clear pricing and an industry-leading satisfaction guarantee. Discover how easy it is to transform one of the most-used seats in the house with the hometown pros who’ve kept Oak Ridge flowing smoothly for decades.
FAQs
What is a comfort-height toilet and how does it differ from a standard toilet?
A comfort-height (sometimes called ADA-height) toilet has a seat height of about 17–19 inches from the floor—roughly 2–3 inches taller than a standard 14–15-inch model. The extra height makes sitting down and standing up easier for adults, seniors, and people with limited mobility while still meeting most building codes and plumbing connections.
Will a comfort-height toilet fit in the same space as my current toilet?
Yes. Comfort-height models use the same rough-in dimensions (usually 12 inches) and water supply locations as standard toilets. During our in-home evaluation we confirm the rough-in, check clearance around grab bars or vanities, and verify that the elongated or round bowl you choose will not interfere with doors or drawers.
Are comfort-height toilets more expensive to operate or maintain?
No. Most modern comfort-height toilets are also high-efficiency (1.28 gpf or less) or dual-flush units, so they typically lower your water bill compared with older 3.5 gpf toilets. Maintenance such as flapper replacement or fill-valve adjustment is identical to a standard-height toilet, and parts are readily available at local suppliers in Oak Ridge.
How long does a comfort-height toilet replacement take?
A straightforward replacement in Oak Ridge usually takes 2–3 hours. That includes draining and removing the old fixture, installing a new wax or rubber seal, setting and leveling the new toilet, connecting the supply line, testing for leaks, and hauling away the old unit for eco-friendly disposal or recycling.
Do I need a permit or inspection for a toilet upgrade in Oak Ridge?
For a like-for-like toilet swap in an existing bathroom, the City of Oak Ridge does not typically require a building permit. However, if the project involves relocating the drain, altering load-bearing walls, or modifying accessibility features for commercial properties, a plumbing permit and inspection may be required. Our team handles all permitting if it becomes necessary.
What warranties and service guarantees do you offer on comfort-height installations?
All comfort-height toilets we install come with the manufacturer’s limited lifetime china warranty and a 5-to-10 year parts warranty (varies by brand). In addition, Oak Ridge Plumbing provides our own 2-year labor guarantee—if any installation-related leak or defect appears within 24 months, we repair it at no charge. Extended service plans are also available for added peace of mind.