Certified Technicians

HEP PlumbingCertified Technicians

Certified Technicians | Tankless Water Heater Install | Plumbing | Oak Ridge

Imagine stepping into a shower that never runs cold, even after the whole family has taken their turn. HEP’s certified technicians bring that luxury home with a seamless tankless water heater install, tailored specifically for Oak Ridge residences. We remove bulky, outdated tanks and replace them with sleek, energy-saving technology that delivers endless hot water on demand—freeing up space while cutting monthly utility costs.

From the first call to the final inspection, you’ll feel the difference of choosing a local team that’s fully licensed, insured, and backed by decades of plumbing expertise. Whether you’re upgrading for efficiency, remodeling your bathroom, or simply tired of lukewarm surprises, trust HEP to arrive promptly, work cleanly, and leave you with the reliable comfort only a tankless system can offer. Ready to enjoy hot water without limits? Let’s schedule your installation today and make every shower in Oak Ridge a perfect one.

FAQs

What are the main benefits of installing a tankless water heater in my Oak Ridge home?

Tankless (on-demand) water heaters heat water only when you open a tap, eliminating standby heat loss from a storage tank. This can cut water-heating energy use by 25–40 %, provide an endless supply of hot water, and free up floor space because the unit mounts on a wall. Most models last 20+ years—twice as long as a conventional tank—and many qualify for federal tax credits or local utility rebates, lowering overall ownership costs.

How long does a typical tankless water heater installation take?

For a straightforward replacement of a gas or electric tank unit, our certified technicians usually complete the job in 4–6 hours. If we need to upsize the gas line, run new venting, or add a 240-V circuit, the project can extend to a full day (6–8 hours). We perform a pre-installation inspection so you know the exact scope, timeline, and any code upgrades required before work begins.

Are your technicians certified to install tankless water heaters, and what credentials do they hold?

Yes. Every installer who visits your Oak Ridge home is a Tennessee state-licensed journeyman or master plumber. In addition, our team carries manufacturer certifications from leading brands such as Rinnai, Navien, and Noritz, plus EPA Section 608 certification for refrigerant handling (needed on some hybrid units). We also maintain ongoing training in NFPA 54 gas-piping codes and local Oak Ridge building/utility requirements, so your installation is safe, code-compliant, and eligible for full factory warranty.

Will my new tankless unit need regular maintenance, and do you offer service plans?

Tankless systems are low maintenance but not maintenance-free. Hard-water scale can reduce efficiency and trigger error codes, so manufacturers recommend an annual flush with food-grade vinegar or a descaling solution, plus periodic inlet-filter cleaning. We offer affordable annual service plans that include a full flush, safety check, and software update so you retain warranty coverage and keep the unit running at peak efficiency.

How do I know what size (flow rate) tankless water heater I need?

Sizing is based on two factors: (1) the maximum number of fixtures you expect to run at once—showers, faucets, dishwasher, etc.—and (2) Oak Ridge’s winter groundwater temperature, which averages about 52 °F. We calculate the combined gallons-per-minute (GPM) demand and temperature rise to recommend the right unit, typically 7–9 GPM for a three-bath home. During your free in-home assessment we’ll measure flow rates, evaluate gas capacity or electrical service, and provide a written sizing proposal.

Are there rebates or tax incentives for switching to a tankless water heater in Oak Ridge?

Most ENERGY STAR® certified gas tankless units qualify for a 30 % federal tax credit (up to $600) under the Inflation Reduction Act. The Oak Ridge Utility District (ORUD) currently offers a $200 credit for natural-gas customers who replace a tank with an ENERGY STAR tankless model, and TVA’s eScore program may add performance-based incentives. We supply the necessary documentation and will even file the paperwork for you at no additional charge.

HEP Plumbing
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(423) 228-7696