Satisfaction Guarantee
Satisfaction Guarantee | Plumbing Fixture Replacements | Plumbing | Oak Ridge
Need a new faucet, shower valve, or garbage disposal in Oak Ridge? HEP’s licensed pros make the process effortless, arriving on time with fully stocked trucks and friendly smiles. We remove your old, leaky fixtures, install high-efficiency models, and haul away the mess—backed by our rock-solid Satisfaction Guarantee. If you’re not 100% thrilled with the workmanship or the way your water flows, we’ll return and make it right at no extra cost.
From kitchen sinks to outdoor spigots, our team handles plumbing fixture replacements with precision craftsmanship and hometown courtesy. You’ll receive upfront pricing, clear communication, and the peace of mind that comes from working with East Tennessee’s most trusted plumbing company. Call HEP today and discover why Oak Ridge homeowners say, “Happy HEP, Happy Home!”
FAQs
What kinds of plumbing fixtures can you replace in my Oak Ridge home?
Our licensed plumbers can replace virtually any residential plumbing fixture, including faucets, sinks, toilets, showerheads, tub spouts, garbage disposals, supply lines, shut-off valves, and exterior hose bibbs. If you have a specialty or designer fixture, just let us know the make and model when you schedule—our team will verify compatibility and arrive with the correct parts and tools.
What does your 100 percent satisfaction guarantee cover for fixture replacements?
We guarantee you’ll be completely satisfied with the quality of our workmanship, the performance of your new fixture, and the courtesy of our technicians. If any installation-related issue arises within one year—such as leaks, loose handles, or improper fit—we’ll return promptly at no charge to make it right. If we can’t resolve the problem to your satisfaction, we’ll remove the fixture and refund your labor costs.
How soon can you schedule a fixture replacement in Oak Ridge?
Most standard fixture replacements can be scheduled for the same or next business day. Because we’re locally based in Oak Ridge, our trucks are already stocked with common faucets, toilets, and supply parts. For custom or special-order fixtures, we’ll coordinate delivery and set an installation date that fits your calendar—typically within 3–5 business days.
Do the fixtures you install come with a manufacturer’s warranty?
Yes. All fixtures we supply are brand-new and backed by the manufacturer’s warranty, which commonly ranges from 1 year for basic models to lifetime coverage for premium lines. We register the warranty on your behalf when applicable and provide you with the documentation, so you’re fully protected against defects in materials or workmanship.
What is the typical cost of a plumbing fixture replacement?
Pricing depends on the type of fixture, its location, and any additional work needed (such as supply-line upgrades or valve replacements). Faucets generally range from $180–$350 installed, toilets from $325–$575, and garbage disposals from $250–$425. We provide an upfront, flat-rate quote before any work begins, and there are no surprise fees.
How should I prepare for my fixture replacement appointment?
Please clear the area under the sink or around the fixture so our technician has easy access, and make sure any pets are secured. If you’re supplying your own fixture, have it on-site and in its original packaging for inspection. We’ll shut off the water, perform the replacement, test for leaks, and tidy the workspace before leaving—usually in under two hours for standard jobs.