- HEP Plumbing
- Whole-house Filters

Whole-house Filters
Whole-house Filters | Water Purification | Plumbing | Norris
Enjoy crystal-clear water from every tap with HEP’s whole-house filters, the smartest way to protect your family and your plumbing in Norris. Our advanced systems strip away sediments, chlorine, heavy metals, and lingering odors before the water ever reaches your fixtures, so showers feel fresher, laundry looks brighter, and coffee tastes like it came from a mountain spring. Backed by local technicians who know East Tennessee’s unique water challenges, we size and install each filter for maximum flow, minimal maintenance, and long-term peace of mind.
When you choose HEP, you’re choosing true water purification without the hassle of countertop pitchers or under-sink cartridges. From the first site visit to ongoing support, we handle everything—testing, customizing, and servicing—so you can simply turn on the faucet and trust what comes out. Experience healthier living, fewer appliance repairs, and the confidence that only pure, great-tasting water can provide.
FAQs
What specific contaminants do whole-house water filters in Norris typically remove?
Our whole-house filtration systems are designed to address the most common water issues found in Norris, including chlorine and chloramine tastes and odors, sediment, rust particles, agricultural run-off such as pesticides and herbicides, and trace industrial pollutants like VOCs (volatile organic compounds). Many models also incorporate catalytic carbon or KDF media that target heavy metals—lead, mercury, and copper—as well as sulfur compounds that cause "rotten-egg" smells. We can test your home’s water supply and match the filter media precisely to the contaminants detected.
Will a whole-house filter eliminate hard water and limescale?
Standard whole-house carbon or sediment filters do not soften water; they primarily address chemical, taste, odor, and particulate issues. If you struggle with hard water deposits in Norris, we can integrate a dedicated water softener or a salt-free scale control cartridge after the primary filter. This combination removes contaminants first, then tackles hardness, preventing limescale on fixtures and extending the life of appliances.
How often do the filter cartridges or media need to be replaced?
Replacement intervals depend on your water quality and household water usage. As a rule of thumb: 5-micron sediment pre-filters need changing every 6–12 months, granular or catalytic carbon media typically lasts 3–5 years, and specialized KDF or mixed-media beds can perform effectively for 6–10 years. Our installations include a clear pre-filter housing and a built-in pressure gauge so you can easily monitor when flow begins to drop, signaling it’s time for service.
Will installing a whole-house water filter reduce my water pressure?
Correctly sized systems maintain excellent flow. We select units with high-capacity media beds and 1" or 1¼" ports so most households see less than a 2–3 psi drop at typical flow rates (8–12 gallons per minute). If your home requires higher demand—for example, multiple simultaneous showers—we can upsize the filter or install parallel units to keep pressure consistent.
What is involved in the installation, and where is the filter placed?
Our licensed Norris plumbers install the filter on the main water line immediately after it enters your house—usually in the basement, utility room, or garage. Installation includes: shutting off and draining the main line, cutting in a bypass loop, mounting the filter housing, connecting inlet and outlet with PEX or copper, and flushing the new media. The process takes about 2–3 hours and we leave you with a bypass valve set so you can service or change cartridges without disrupting household water.
How much does a whole-house filtration system cost and what warranties are provided?
A complete system—including professional Norris installation—generally ranges from $1,100 for a basic sediment/carbon combo to $2,800+ for multi-stage units with softening or UV disinfection. All systems come with a 1-year labor warranty, 5-year warranty on housings and valves, and up to 10 years on the media tank, depending on the model. Routine maintenance costs are mainly filter cartridges, averaging $50–$150 per year for most households.