- HEP Plumbing
- Purified Water

Purified Water
Purified Water | Water Purification | Plumbing | Norris
Imagine turning on your tap in Norris and tasting nothing but crisp, clean refreshment—no chlorine bite, no metallic aftertaste, just pure confidence in every sip. HEP’s purified water plumbing service pairs advanced multi-stage filtration with expert installation, stripping away sediment, chemicals, and dissolved minerals while preserving healthy balance. Whether you’re filling a baby’s bottle, brewing coffee, or protecting high-efficiency appliances from scale, you’ll notice the difference the very first day.
Our licensed plumbers integrate compact reverse-osmosis, carbon, and UV technology right into your existing lines, so there’s no countertop clutter or constant pitcher refills. Quiet, low-maintenance operation and automatic alerts keep upkeep effortless, and every system is backed by local support that’s as dependable as the water itself. Discover how easy and affordable true water purification can be—schedule your free in-home assessment with HEP today.
FAQs
Why would I need a purified-water system in Norris if the municipal supply is already treated?
While Norris Water Commission meets federal drinking-water standards, the treatment process still leaves trace chlorine, chloramine by-products, sediment, and minerals that can affect taste, odor, appliance life, and sensitive health conditions. A point-of-use or whole-house purification system provides an extra barrier that polishes the water just before you use it, removes low-level contaminants the city is not required to eliminate (such as PFAS, lead that can leach from household pipes, and pharmaceutical residues), and delivers bottle-quality water on tap at every fixture.
What kinds of purification systems do you install and how do I know which one is right for my home?
We offer three main categories: (1) Under-sink reverse-osmosis (RO) units for cooking and drinking water; (2) Whole-house carbon or catalytic filtration for chlorine, chloramine, sulfur, and taste/odor removal; and (3) Combination softener-filter packages that reduce hardness and contaminants in a single cabinet. During a free in-home water analysis, we test for hardness, TDS, iron, pH, and chlorine. The results, plus your family’s water-use patterns, space constraints, and budget, guide our recommendation so you get neither too little nor too much technology.
How much space and plumbing modification will an RO or whole-house system require?
A standard 4-stage under-sink RO needs roughly 16" W × 6" D × 18" H of cabinet space plus room for a 3-gallon storage tank. Installation usually ties into the cold-water shut-off and the sink drain, so modifications are minimal and completely reversible. Whole-house systems mount near the main water entry, often beside the water heater. A typical carbon filter or softener stands about 54" H × 10" D and needs a nearby 110-V outlet and floor drain. Our technicians use flexible piping and bypass valves so service or future removal is straightforward.
What routine maintenance is involved and how often will I need service?
Under-sink RO pre-filters are changed every 6–12 months, the membrane every 2–3 years, and the post-polishing filter annually. Whole-house carbon media lasts 5–7 years before a re-bed is needed. Softener resin is good for 10+ years with proper brine saturation. All systems receive a 12-point checkup at installation and a complimentary first-year inspection. We offer affordable filter-delivery subscriptions or full-service maintenance plans so you never have to remember schedules.
Will a purification system remove hardness, chlorine taste, lead, PFAS, and other contaminants found in East Tennessee water?
Yes, when the correct media stages are combined. An RO membrane rejects 90-99 % of dissolved solids such as lead, arsenic, nitrate, and PFAS. Catalytic carbon eliminates chlorine, chloramine, VOCs, and musty odors. If hardness scaling is also a problem, we add an ion-exchange softener or template-assisted crystallization (salt-free) unit. Your water is tested before and after installation so you can see the reduction numbers in black and white.
What is the typical cost for a purified-water installation in Norris and can I bundle systems to save money?
Installed under-sink RO packages start at about $525, including a brushed-nickel drinking-water faucet. Whole-house catalytic carbon systems range from $1,100 to $1,800 depending on flow rate, and softener-carbon combo units average $1,950–$2,400. Bundling an RO with a whole-house filter or softener saves 10–15 % on equipment and labor. Financing plans as low as $29 per month and local utility rebates for water-efficient softeners are also available.