- HEP Plumbing
- Drinking Water

Drinking Water
Drinking Water | Water Purification | Plumbing | Norris
Imagine turning on your tap and knowing every sip is crisp, clean, and refreshing. At HEP, our licensed plumbers design and install advanced water purification systems that strip out sediments, chlorine, heavy metals, and lingering odors—right at the source. From whole-home filtration to under-sink units, we customize solutions that fit Norris households of every size, so you can cook, bathe, and hydrate with total confidence.
Backed by decades of local experience, we handle everything from pipe rerouting to annual filter changes, all with transparent pricing and a satisfaction guarantee. Let our team raise the standard of your everyday water and discover just how good pure can taste.
FAQs
Why should I consider a dedicated drinking-water plumbing line in Norris?
A dedicated line keeps your purified drinking water separate from general household plumbing, preventing cross-contamination from older pipes that may contain scale, bacteria, or traces of lead solder. Norris draws from both surface and well sources, so seasonal changes can affect water quality. A separate line ensures every glass comes directly from your purification system without picking up impurities on the way to the tap.
What kinds of water-purification systems do you install?
We match systems to Norris’ specific water profile. Most homes choose a multi-stage reverse-osmosis (RO) unit that removes dissolved solids, chlorine by-products, lead, PFAS, and micro-organisms. For wells high in iron, we can add pre-filters with KDF or catalytic carbon. Ultraviolet (UV) sterilizers are recommended for customers concerned about bacteria. We also install under-sink carbon blocks, whole-house filters, and remineralization cartridges to improve taste after RO.
How often will I need to replace filters or membranes?
Sediment and carbon pre-filters usually last 6–12 months, depending on usage and sediment levels in Norris’ municipal or well supply. RO membranes typically last 2–3 years when incoming total dissolved solids (TDS) are below 500 ppm; higher TDS or heavy iron can shorten this life. UV lamps need annual replacement. We provide a service schedule and can send reminders so you never miss a change.
Can a purification system eliminate hard-water scale, bad taste, and health contaminants all at once?
Yes, when correctly configured. A softener or anti-scale unit placed before the RO system removes hardness minerals that cause scale. The RO membrane and carbon stages then strip chlorine, sulfur odors, metals, nitrates, PFAS, and pesticides. Finally, a polishing filter enhances taste. The result is clear, odor-free water that meets or exceeds EPA drinking standards.
Do I really need professional installation, or can I install a unit myself?
Many countertop filters are DIY-friendly, but plumb-in RO or whole-house systems should be installed by a licensed plumber. Professional installation ensures the dedicated drinking line is code-compliant, leak-free, and protected by back-flow valves. In Norris, local regulations also require a pressure-reducing valve if static pressure exceeds 80 psi. Professional work maintains manufacturer warranties and ensures optimal performance.
What maintenance and support do you provide after installation?
We offer scheduled filter replacements, annual system check-ups, membrane performance testing, and emergency repairs. During visits we sanitize housings, test TDS and chlorine levels, and verify water pressure. Service plans start at one affordable flat rate per year, with discounted parts for Norris residents. We also maintain digital records of your system, so we can troubleshoot quickly if any issues arise.