- HEP Plumbing
- Lower Energy Bills

Lower Energy Bills
Lower Energy Bills | Tankless Water Heater Install | Plumbing | Norris
Enjoy endless hot water and slash your utility costs with HEP’s expert tankless water heater install service in Norris. By heating water only when you need it, a modern tankless system can cut standby energy losses, free up valuable space, and provide a virtually limitless supply of hot water for showers, dishes, and laundry—no more scheduling around a bulky, inefficient tank. Our certified technicians handle everything from sizing and venting to meticulous code-compliant installation, so you can start reaping the benefits right away.
As a local, family-owned company, HEP takes pride in serving Norris neighbors with transparent pricing, courteous service, and rock-solid warranties. We arrive on time, protect your home as we work, and back every job with our “Happy, Energetic, Professional” promise. Ready to lower your bills and upgrade your comfort? Give us a call or book online today, and discover why homeowners throughout Anderson County turn to HEP for plumbing solutions that pay for themselves.
FAQs
How does a tankless water heater lower my energy bills compared to a traditional storage tank?
Conventional tanks keep 40–80 gallons of water hot 24/7, which means they repeatedly fire the burner or heating elements even when no one is using hot water. A tankless (on-demand) unit heats water only when a fixture is opened, eliminating this standby loss. The U.S. Department of Energy estimates energy savings of 24–34 % for households that use less than 41 gallons of hot water per day, and 8–14 % for heavier-use households. In real dollars, customers in Norris typically see utility-bill reductions of $80–$150 per year, depending on local electric or gas rates and hot-water usage habits.
What size tankless water heater do I need for my Norris home?
Sizing is based on two factors: 1) the maximum flow rate you will need at one time (measured in gallons per minute, or GPM) and 2) the required temperature rise (difference between incoming groundwater temperature and desired outlet temperature). In Norris the groundwater temperature averages 55 °F. For a shower (2.0 GPM) and dishwasher (1.5 GPM) running simultaneously, you need about 3.5 GPM at a 65 °F rise to reach 120 °F. A gas unit rated at 7–8 GPM or an electric unit rated at 27 kW would comfortably cover that demand with a safety margin. Our technician will perform a fixture count and usage audit during the in-home consultation to recommend the correct model.
What does the installation process involve and how long will it take?
Most residential replacements are completed in one day. We start by shutting off water, gas/electric, and draining the old tank. Next, we mount the new wall-hung tankless unit, upsize gas lines or install dedicated high-amperage wiring if required, connect stainless-steel water lines, and run category-III or PVC venting through an exterior wall or roof. Finally, we purge air, adjust gas pressure or breaker settings, set the digital temperature, and test all fixtures. Typical downtime is 3–5 hours, so you’ll be back to hot water before dinner.
Are rebates or incentives available for going tankless in Norris or throughout Tennessee?
Yes. TVA’s EnergyRight program often offers $75–$150 rebates for ENERGY STAR® gas tankless heaters. Tennessee Valley Authority customers may also qualify for low-interest financing added to their utility bill. Federal tax credits under the Inflation Reduction Act cover 30 % of the installed cost, up to $600 for qualifying gas units and up to $2,000 for qualifying electric heat-pump water heaters. We handle all paperwork and provide the model and AHRI certificate needed for your rebate submission.
How much maintenance does a tankless water heater require after installation?
Maintenance is simple: flush the heat exchanger with a 5-gallon vinegar solution once a year to remove mineral scale (every 18–24 months if you have soft water). This takes about 45 minutes with a small submersible pump and hose kit. We offer an affordable annual service plan that includes descaling, filter cleaning, gas-pressure check, and firmware updates for Wi-Fi models. Regular maintenance preserves efficiency, keeps your warranty valid, and extends equipment life.
What is the expected lifespan and warranty coverage for the tankless units you install?
Gas tankless heaters last 18–25 years—roughly double the life of a storage tank—because the heat exchanger is stainless steel and the system isn’t subject to constant thermal cycling. Electric tankless units average 15–20 years. Most brands we install carry a 12-year heat-exchanger warranty, 5-year parts warranty, and 1-year labor warranty; our company extends labor coverage to 3 years at no additional cost. Registering the unit within 30 days and performing documented annual maintenance keeps the warranty in full effect.