- HEP Plumbing
- Stubborn Clog

Stubborn Clog
Stubborn Clog | Emergency Plumbing | Plumbing | Norris
When a stubborn clog sends water gurgling where it shouldn’t, Norris homeowners call HEP because we turn panic into relief fast. Our local team is on-call 24/7, arriving with high-powered augers, hydro-jetting rigs, and camera scopes ready to rip through grease, roots, and mystery blockages without tearing up your pipes—or your schedule. From midnight backups to holiday overflows, our trained techs diagnose, clear, and clean the line before bigger damage can set in.
That’s the difference true emergency plumbing makes: no waiting for daylight, no guessing games, just straightforward pricing and workmanship backed by a satisfaction guarantee. One call brings a fully stocked van, courteous professionals, and the peace of mind that every drop will flow exactly where it’s supposed to. Don’t let a clog control your day—let HEP restore the flow.
FAQs
What kinds of stubborn clogs are considered a plumbing emergency in Norris?
Any blockage that completely stops the flow of water or sewage, causes backups into sinks, tubs, or toilets, or puts your property at risk of flooding is treated as an emergency. Examples include main sewer line obstructions, severe kitchen sink grease clogs, toilet clogs that overflow, and floor-drain blockages in basements. If water is rising or you notice foul odors, shut off the water supply and call us right away.
How fast can your Norris emergency plumbing team get to my home or business?
We have on-call technicians stationed in and around Norris 24/7. In most cases, we can arrive within 60 minutes of your call—often sooner for addresses inside city limits. When you phone, our dispatcher will give you an exact ETA based on live GPS tracking of the nearest available crew.
What professional methods do you use to clear severe blockages?
After an on-site assessment, we select the safest, most effective tool: high-pressure hydro-jetting to scour grease and sludge from lines, motorized drain augers (drum snakes) to cut through tough roots or solid obstructions, and video camera inspection to verify the clog is fully removed. For collapsed or badly damaged sewer lines, we can perform trenchless pipe repair or replacement.
Is it okay to try DIY remedies before calling an emergency plumber?
You can attempt simple steps such as plunging or pouring a kettle of hot (not boiling) water mixed with dish soap down a greasy kitchen drain. Avoid chemical drain cleaners—they seldom work on severe clogs and can corrode pipes or splash back onto skin. If a fixture is backing up or you’ve plunged more than a few minutes with no improvement, stop and call us to prevent water damage and added repair costs.
Will clearing a stubborn clog damage my pipes or plumbing fixtures?
No. Our licensed technicians use equipment calibrated for your pipe material and diameter. Hydro-jetting pressure is adjusted to remove buildup without scouring the pipe wall, and powered augers come with protective guides. We also perform a post-clearing camera inspection to ensure there are no cracks or weak spots before we leave.
What can I do to prevent future emergency clogs?
1) Keep grease, coffee grounds, fibrous foods, and expandable starches out of kitchen drains. 2) Install hair catchers in showers and tubs. 3) Flush only human waste and toilet paper—never wipes labeled "flushable." 4) Schedule annual professional drain maintenance, especially if you have mature trees near sewer lines. 5) Use enzyme-based drain treatments monthly to break down organic buildup. Preventive habits are far cheaper than emergency calls.