Camera Scopes

Camera Scopes | Drain Opening | Plumbing | Norris

When water won’t disappear down the sink and mystery gurgles echo through your pipes, HEP’s camera-scope experts in Norris bring clarity—and daylight—to the problem. Our high-resolution cameras journey deep into your lines, revealing the exact cause of the clog before we perform a precision drain opening that restores smooth, silent flow without guesswork or mess. Whether it’s a wad of roots, a toy car, or years of buildup, we see it, clear it, and prove it with before-and-after footage you can watch for yourself.

Trusted across East Tennessee for prompt arrivals and up-front pricing, HEP pairs cutting-edge technology with hometown courtesy. From the moment you call, you’ll have a licensed plumber, modern equipment, and a 100% satisfaction guarantee on your side—so your pipes, and your day, keep moving freely.

FAQs

What is a plumbing camera scope inspection and how does it help with drain opening?

A plumbing camera scope inspection involves feeding a waterproof, high-resolution camera attached to a flexible cable through your drain or sewer line. The live video feed allows our technicians in Norris to see blockages, cracks, root intrusions, or pipe misalignments in real time. By identifying the exact location and nature of the obstruction, we can select the most effective drain-opening method, reduce guesswork, and prevent unnecessary digging or repeated clogs.

When should I consider a camera inspection instead of traditional drain-snaking?

You should request a camera inspection if you experience recurring clogs, slow drains throughout the property, gurgling noises, foul odors, or if you’ve recently bought a home in Norris and want to verify the condition of the sewer line. Camera scopes pinpoint hidden issues such as pipe bellies, breaks, or invading tree roots that a traditional snake might not resolve, allowing us to apply targeted solutions like hydro-jetting or localized repairs.

Will the camera inspection damage my pipes?

No. Our state-of-the-art inspection cameras are designed with smooth, rounded heads and flexible cables that glide through PVC, cast iron, clay, or ABS piping without scratching or stressing the line. The process is entirely non-invasive and leaves your plumbing intact while giving us a clear view of internal conditions.

How long does a typical camera scope and drain-opening service take?

Most residential jobs in Norris can be completed within 1–2 hours. The camera inspection itself usually takes 20–30 minutes, depending on pipe length and accessibility. Once we identify the blockage, drain-opening methods—whether snaking, cutting roots, or hydro-jetting—take an additional 30–60 minutes. Complex issues such as extensive root intrusion or collapsed lines may require extra time or scheduling follow-up repairs.

What happens if the camera inspection reveals a serious problem like a broken pipe?

If we find damage such as cracks, offsets, or collapsed sections, we’ll show you the video evidence and discuss solutions. Options might include trenchless pipe lining, spot repairs, or traditional excavation. We provide a detailed estimate, outline the repair timeline, and explain all warranties before any work begins, ensuring you can make an informed decision on how to proceed.

Is the camera inspection and drain-opening service covered by homeowner’s insurance or a warranty?

Coverage depends on your insurance policy and the cause of the blockage. Insurance often excludes routine maintenance but may cover sudden, accidental damage like a pipe collapse. We can supply video documentation to support your claim. Our camera inspection and drain-opening services come with a workmanship warranty—if the line clogs again within the specified period (typically 30–90 days for the same issue), we’ll return to reevaluate and correct it at no extra charge.