Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Norris
Safeguarding the water in your Norris facility starts with reliable backflow prevention, and HEP’s certified team is ready to keep your lines in compliance. Our technicians arrive on schedule, test every valve with calibrated equipment, and immediately file all required reports with local authorities, so you can focus on running your business instead of worrying about paperwork or potential fines. From restaurants and manufacturing plants to multi-tenant offices, we’ve built a reputation for meticulous service that protects both public health and your bottom line.
Because backflow devices connect to so many critical systems—irrigation, fire suppression, boilers—choosing specialists who understand the complexities of commercial plumbing is essential. HEP backs every test with transparent pricing, digital documentation, and 24/7 emergency support, ensuring your property meets code today and is prepared for whatever tomorrow brings. Schedule your annual test with the local experts who treat clean water like it’s their own.
FAQs
What is backflow and why is testing required in commercial buildings?
Backflow is the unwanted reversal of water or other substances into the potable water supply. In commercial facilities, changes in pressure can pull contaminants such as fertilizers, chemicals, or industrial process water backward through cross-connections and threaten public health. State of Tennessee regulations and the City of Norris Cross-Connection Control Program require all commercial properties to install approved backflow prevention assemblies and have them tested regularly by a certified tester to ensure they function properly.
How often must my backflow prevention assembly be tested in Norris?
For most commercial properties in Norris, a backflow prevention assembly must be tested at least once every 12 months. High-hazard sites—such as restaurants, medical offices, laboratories, or facilities with chemical processes—may be required by the water authority to test more frequently or after any plumbing modification. If you receive a notice from the city, it will specify the exact deadline for your location.
What does a backflow test involve?
A certified backflow tester will: (1) shut off downstream water to isolate the device, (2) connect a calibrated differential gauge to the test cocks, (3) record pressure readings and observe the operation of internal check valves, relief valves, and air inlets, (4) clean or repair minor parts on the spot if necessary, (5) restore water service and verify no leaks, and (6) complete the official test report and submit it to the Norris Water Commission on your behalf. The entire procedure usually takes 20–40 minutes per device with minimal disruption to your business.
Which types of backflow devices can you service and certify?
Our licensed technicians are qualified to inspect, test, repair, and replace all common commercial backflow assemblies, including Reduced Pressure Zone (RPZ) valves, Double Check Valve Assemblies (DCVAs), Pressure Vacuum Breakers (PVBs), Spill-Resistant Vacuum Breakers (SVBs), and associated shut-off valves. We work on devices ranging from ½-inch irrigation preventers to 10-inch fire protection assemblies.
What happens if my business fails the backflow test or misses the testing deadline?
If an assembly fails, it must be repaired or replaced and retested within the timeframe specified on the failure notice—typically 10–30 days. Operating with a failed device can lead to water service interruption, fines from the city, or liability for contamination events. Missing the annual test deadline may also result in penalties. Our team offers prompt repair and re-certification services to keep you in compliance and avoid costly shutdowns.
Why should I choose your company for backflow testing in Norris?
We are a locally owned, fully licensed, and insured commercial plumbing contractor specializing in cross-connection control. All of our technicians hold Tennessee Backflow Prevention Assembly Tester certifications, and we maintain up-to-date equipment calibrated to state standards. We provide same-day electronic reports to the Norris Water Commission, flexible scheduling outside of peak business hours, transparent flat-rate pricing, and 24/7 emergency repair service. From annual testing to complex device replacements, we ensure your facility stays compliant, safe, and operational.