Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Niota
When a stubborn clog tries to disrupt your day in Niota, HEP’s licensed pros arrive with the tools, talent, and neighbor-next-door courtesy that have made us a local favorite for more than 20 years. Our fast, clean, satisfaction-guaranteed service means we don’t just clear the blockage—we protect your pipes, respect your home, and leave you with total peace of mind. From the moment you call until water flows freely again, you’ll know exactly what we’re doing, why we’re doing it, and how much it will cost.
Choose HEP and discover how easy drain opening can be when it’s backed by a 100 percent Happiness, Expertise, and Professionalism promise. If the clog returns within the warranty window, we’ll hurry back at no charge—because in our book, a job isn’t finished until you’re smiling at the sink instead of staring at standing water.
FAQs
What types of drains do you service in Niota?
We clear and clean every residential and light-commercial drain found in Niota homes and businesses—kitchen sinks, bathroom sinks, showers, tubs, floor drains, laundry lines, main sewer lines, downspouts, and even exterior French drains. If water should be flowing through it and isn’t, our licensed plumbers can restore it.
What does your 100 % Satisfaction Guarantee cover?
Our guarantee promises that the drain we open will run freely before we leave and will stay open for the length of the warranty period we quote on-site (typically 30–90 days, depending on the pipe condition). If the same line backs up during that time, we return at no charge to re-evaluate and re-open it. If we can’t resolve the issue to your satisfaction, you receive a full refund for the original service call—no fine print, no trip fees, and no hidden charges.
How quickly can you arrive to clear a clogged drain in Niota?
Because we are a locally based Niota plumbing team, we offer same-day service for calls received before 3 p.m. and emergency dispatch 24/7. Typical arrival times range from 60–90 minutes for urgent clogs and within a two-hour window for scheduled appointments. You’ll receive a live ETA text and technician tracking so you know exactly when help is coming.
What methods do you use to open drains, and are they safe for my pipes?
We match the cleaning method to the clog. For routine kitchen and bath clogs we use professional hand or power augers. For heavy root intrusion or grease-packed sewer lines we deploy hydro-jetting, which scours the pipe interior with high-pressure water. Video inspection lets us confirm pipe condition before and after. All equipment is designed for plumbing use and will not damage cast iron, PVC, or ABS pipes when handled by our trained, licensed technicians.
How much does professional drain opening cost, and do you offer upfront pricing?
Standard interior drains start at $99, and main sewer lines start at $189. Before any work begins, your technician inspects the clog, explains the recommended solution, and provides a written, flat-rate price that won’t change even if the job takes longer than expected. Seniors, military members, and first responders receive a 10 % discount, and we never add after-hours surcharges for evenings or weekends.
What should I do if my drain clogs again after your service?
First, try running hot water for a few minutes to move any loose debris. If the drain is still slow or standing, call us immediately and mention your service date—our guarantee means we come back free of charge within the warranty period. Even after the warranty ends, we keep digital camera images and service notes on file, so any future visit is faster, targeted, and often discounted for returning customers.